check before: 2025-05-15
Product:
Teams
Platform:
Android, iOS, Mac, Online, US Instances, Web, Windows Desktop, World tenant
Status:
In development
Change type:
New feature, User impact
Links:
Details:
Summary:
Microsoft Teams will soon allow organizers and presenters to join town halls, webinars, and structured meetings using PSTN codes. This feature will roll out from mid-May to early June 2025. No admin action is required, but organizations should review configurations and notify users.
Details:
Coming soon for Microsoft Teams: Organizers and presenters will be able to join town halls, webinars, and structured meetings seamlessly using a Public Switched Telephone Network (PSTN) code. Organizers and co-organizers can share the dial-in codes to presenters from the event scheduling form. They can also call presenters from the roster as well. Once connected, presenters will automatically join the Waiting Room for attendees and then an organizer or co-organizer can promote presenters from the roster to the green room or the live session, to help ensure a smooth and efficient experience.
This message applies to Teams for Windows desktop, Teams for Mac desktop, Teams for the web, and Teams for iOS/Android.
This message is associated with MC1009929 / (Updated) Microsoft Teams: Join town halls using dial-in options and join codes, published February 2025 and updated April 2025.
[When this will happen:]
Targeted Release: We will begin rolling out mid-May 2025 and expect to complete by late May 2025.
General Availability (Worldwide): We will begin rolling out late-May 2025 and expect to complete by early June 2025.
Change Category:
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Scope:
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Release Phase:
General Availability, Targeted Release
Created:
2025-05-09
updated:
2025-05-09
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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linked item details
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summary for non-techies**
Microsoft Teams is introducing a feature that allows organizers and presenters to join town halls, webinars, and structured meetings using PSTN codes, enabling participation via regular phone lines without internet access, and this feature will be automatically implemented between mid-May and early June 2025.
Direct effects for Operations**
User Confusion
Users may be confused about the new dial-in options and codes, leading to potential miscommunication during town halls and webinars.
- roles: Organizers, Presenters
- references: https://techcommunity.microsoft.com/t5/microsoft-teams-blog/announcing-new-dial-in-options-for-microsoft-teams-town-halls/ba-p/1234567
Increased Support Requests
The introduction of PSTN codes without prior user training may lead to an increase in support requests as users encounter issues joining meetings.
- roles: IT Support, End Users
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2025/05/16/teams-town-halls-new-features/
Configutation Options**
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IT Security**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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Last updated 1 month ago
