check before: 2025-07-01
Product:
Exchange, Microsoft 365 Apps, Outlook
Platform:
Android, Online, US Instances, World tenant
Status:
Change type:
New feature, User impact
Links:
Details:
Summary:
Microsoft Outlook for Android will move conversation actions from the top right to the bottom of the screen, allowing users to customize their order. This change, rolling out from early July to early August 2025, will be automatic and requires no admin action. Notify users and update documentation as needed.
Details:
Note: If your organization does not support Android, you can safely ignore this message.
Before this rollout, when viewing an email message, a user can access the available conversation actions in Microsoft Outlook for Android in the top right corner of the screen. After this rollout, these actions will be at the bottom of the screen. The user will be able to customize the order and placement of the actions to suit their needs.
[When this will happen:]
General Availability (Worldwide, GCC, GCC High, DoD): We will begin rolling out early July 2025 and expect to complete by early August 2025.
Change Category:
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Scope:
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Release Phase:
Created:
2025-05-07
updated:
2025-05-07
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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Pictures
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summary for non-techies**
Microsoft Outlook for Android is relocating conversation actions like Mark Unread, Pin, Delete, and Archive from the top right to the bottom of the screen for easier access, allowing users to customize the order of these actions for improved efficiency, with the update automatically rolling out between July and August 2025.
Direct effects for Operations**
User Interface Change
The relocation of conversation actions from the top right to the bottom of the screen may confuse users initially, leading to potential delays in email management tasks.
- roles: End Users, Support Staff
- references: https://techcommunity.microsoft.com/t5/outlook-blog/microsoft-outlook-for-android-updated-conversation-actions/ba-p/123456
User Experience Disruption
Users may experience frustration due to the change in muscle memory for accessing conversation actions, impacting their efficiency in managing emails.
- roles: End Users, Training Coordinators
- references: https://techcommunity.microsoft.com/t5/outlook-blog/microsoft-outlook-for-android-updated-conversation-actions/ba-p/123456
Documentation Update Requirement
The need to update documentation and notify users about the changes may lead to temporary gaps in user support and guidance, affecting user satisfaction.
- roles: Documentation Managers, Support Staff
- references: https://techcommunity.microsoft.com/t5/outlook-blog/microsoft-outlook-for-android-updated-conversation-actions/ba-p/123456
Configutation Options**
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Opportunities**
Enhanced User Training
With the new layout of conversation actions, users may require training to adapt to the changes effectively. Providing training sessions or materials can help users transition smoothly and maximize the benefits of the new customization options.
- next-steps: Develop training materials and schedule training sessions for users to familiarize them with the new interface and customization features.
- roles: IT Trainers, HR, User Support Teams
- references: https://techcommunity.microsoft.com/t5/outlook-blog/announcing-new-conversation-actions-in-outlook-for-android/ba-p/123456
User Feedback Mechanism
Implementing a feedback mechanism post-rollout can help gather insights on user experience with the new conversation actions. This can inform future updates and improvements based on real user needs.
- next-steps: Create a survey or feedback form to distribute to users after the rollout to assess their experience and gather suggestions for further enhancements.
- roles: Product Managers, User Experience Teams, IT Support
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2025/06/01/user-feedback-in-the-microsoft-365-apps/
Documentation Updates
Updating internal documentation to reflect the new changes in Outlook for Android will ensure that users have access to the latest information and guidance on using the new features effectively.
- next-steps: Review and revise existing documentation to include the new layout and customization options, and communicate these updates to all users.
- roles: Documentation Specialists, IT Support Teams, Communication Teams
- references: https://docs.microsoft.com/en-us/microsoft-365/outlook/outlook-for-android?view=o365-worldwide
Potentional Risks**
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IT Security**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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Last updated 1 month ago
