MC1066157 – (Updated) Microsoft Teams: Android Open Source Project (AOSP) – Device Management auto updates

Product:

Intune, Microsoft 365 admin center, Project, SharePoint, Teams

Platform:

Android, Online, US Instances, World tenant

Status:

Change type:

Admin impact, Feature update, Updated message, User impact

Links:

Details:

Summary:
Microsoft Teams Android devices will auto-update firmware to migrate to Intune AOSP device management from mid-May to early October 2025. Updates cannot be paused and follow phased rollout. Organizations must complete prerequisites to avoid device sign-outs during migration. No further delays will be allowed.

Details:
Updated September 5, 2025: We have updated the timeline. Thank you for your patience.
Android devices with Microsoft Teams will be commencing auto updates for firmware in order to migrate to Microsoft Intune Android Open Source Project (AOSP) device management.
Unlike other firmware updates, these firmware updates cannot be paused.
[When this will happen:]
General Availability (Worldwide, GCC, GCC High): We will begin rolling out mid-May 2025 and expect to complete by early October 2025 (previously late August).

Change Category:
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Scope:
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Release Phase:

Created:
2025-05-02

updated:
2025-09-06

Task Type

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Docu to Check

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MS How does it affect me

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MS Preperations

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MS Urgency

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MS workload name

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summary for non-techies**

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Direct effects for Operations**

Device Sign-Outs During Migration
If prerequisites are not completed, devices may sign out during the migration process, disrupting user access to Teams and other applications.
   - roles: IT Administrator, End User
   - references: https://techcommunity.microsoft.com/blog/microsoftteamssupport/moving-teams-android-devices-to-aosp-device-management/4140893

Inability to Pause Updates
The auto-update process cannot be paused, which may lead to unexpected downtime or issues during critical business hours.
   - roles: IT Administrator, End User
   - references: https://techcommunity.microsoft.com/blog/microsoftteamssupport/moving-teams-android-devices-to-aosp-device-management/4140893

Phased Rollout Issues
The phased rollout may cause inconsistencies in device functionality, leading to confusion and support challenges for users.
   - roles: IT Support, End User
   - references: https://techcommunity.microsoft.com/blog/microsoftteamssupport/moving-teams-android-devices-to-aosp-device-management/4140893

User Experience Disruption
Users may experience disruptions in their workflow due to unexpected sign-outs or device issues during the migration.
   - roles: End User, Team Leader
   - references: https://techcommunity.microsoft.com/blog/microsoftteamssupport/moving-teams-android-devices-to-aosp-device-management/4140893

Increased Support Tickets
The migration may lead to an increase in support tickets as users encounter issues with sign-outs and device management changes.
   - roles: IT Support, Help Desk Staff
   - references: https://techcommunity.microsoft.com/blog/microsoftteamssupport/moving-teams-android-devices-to-aosp-device-management/4140893

Configutation Options**

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Opportunities**

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Potentional Risks**

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IT Security**

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explanation for non-techies**

Microsoft Teams is making a change that affects Android devices. Imagine your Android phone as a car, and Microsoft Teams as a navigation system inside that car. Just like how a car needs regular maintenance to keep running smoothly, the Teams app on Android devices needs updates to stay efficient and secure.

Starting from mid-May 2025 to early October 2025, these Android devices will automatically receive updates to their "firmware," which is like the car's engine software. This update is important because it moves the management of these devices to a new system called Intune AOSP, which is like upgrading to a more advanced navigation system that offers better control and security features.

These updates will happen in phases, similar to how a city might upgrade its traffic lights one neighborhood at a time. The updates can't be paused, so it's important to be prepared. Think of it like making sure your car is parked in the garage when the city is repaving your street.

Organizations need to complete certain steps before the updates start, much like ensuring your car has enough fuel and the right tires before a long road trip. If these steps aren't completed, devices might "sign out" or temporarily stop working properly during the update, similar to how a car might stall if it's not properly maintained.

For more details on the update schedule and steps to prepare, you can visit the provided blog link. This ensures that your devices transition smoothly to the new management system without any interruptions.