MC1062453 – (Updated) Changes to how users install Microsoft 365 apps from the Microsoft 365 Copilot app

Product:

Copilot, Microsoft 365 admin center, Microsoft 365 Apps, Microsoft 365 Copilot, Project, Skype for Business, Visio

Platform:

Mac, Online, Web, World tenant

Status:

Change type:

Feature update, Updated message, User impact

Links:

Details:

Summary:
The My account portal will be replaced by a new modal dialog within the Microsoft 365 Copilot app for self-installing apps. The rollout begins mid-June 2025 for Targeted Release and late June 2025 for General Availability. Update self-install communications and use admin settings to manage app installations.

Details:
Updated June 3, 2025: We have updated the timeline below. Thank you for your patience.
The My account portal will be replaced by a new modal dialog within the Microsoft 365 Copilot app (formerly Office.com) on web and desktop. The new modal will support end user self-installs that are currently available on the My account portal (Office, Project, Visio, and Skype for Business).
[When this will happen:]
Targeted Release: We will begin rolling out mid-June 2025 (previously mid-May) and expect to complete by late June 2025 (previously late May).
General Availability (Worldwide): We will begin rolling out late June 2025 (previously late May) and expect to complete by late July 2025 (previously late June).

Change Category:
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Scope:
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Release Phase:

Created:
2025-04-26

updated:
2025-06-04

Task Type

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Docu to Check

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MS How does it affect me

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MS Preperations

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MS Urgency

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MS workload name

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summary for non-techies**

Microsoft 365 is transitioning app installations from the My account portal to a new feature within the Microsoft 365 Copilot app, requiring updates to user guides and management settings, and necessitating changes for those using Conditional Access Policies to block installations.

Direct effects for Operations**

Change in Self-Installation Process
Users will need to adapt to a new modal dialog for self-installing apps, which may lead to confusion and increased support requests if not properly communicated.
   - roles: End Users, IT Support Staff
   - references: https://learn.microsoft.com/graph/api/m365appsinstallationoptions-update?view=graph-rest-1.0&tabs=http, https://support.microsoft.com/office/download-install-or-reinstall-microsoft-365-or-office-2024-on-a-pc-or-mac-4414eaaf-0478-48be-9c42-23adc4716658

Removal of My Account Portal Links
Direct links to the My account portal will be removed, potentially leading to user frustration and inability to access necessary resources if not communicated effectively.
   - roles: End Users, Communications Team
   - references: https://learn.microsoft.com/microsoft-365-apps/deploy/manage-software-download-settings-office-365, https://m365.cloud.microsoft/

Blocking of Self-Installs
Conditional Access Policies will no longer block self-installs, which may lead to unauthorized installations if organizations do not update their settings accordingly.
   - roles: IT Administrators, Compliance Officers
   - references: https://learn.microsoft.com/microsoft-365-apps/deploy/manage-software-download-settings-office-365, https://m365.cloud.microsoft/

Configutation Options**

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Opportunities**

Enhanced User Experience with Self-Install Feature
The new modal dialog for self-installing Microsoft 365 apps will streamline the installation process for users, making it easier and faster to access necessary tools without waiting for IT intervention. This could significantly improve user satisfaction and productivity.
   - next-steps: Communicate the upcoming changes to users and provide training materials on how to use the new self-install feature effectively. Gather feedback post-implementation to assess user satisfaction and make adjustments as necessary.
   - roles: End Users, IT Support, Training Coordinators
   - references: https://learn.microsoft.com/microsoft-365-apps/deploy/manage-software-download-settings-office-365, https://support.microsoft.com/office/download-install-or-reinstall-microsoft-365-or-office-2024-on-a-pc-or-mac-4414eaaf-0478-48be-9c42-23adc4716658

Reduced IT Administrative Overhead
By allowing users to self-install Microsoft 365 apps, IT departments can reduce the workload associated with app installations and updates. This enables IT staff to focus on more strategic initiatives rather than routine administrative tasks.
   - next-steps: Evaluate the current app installation processes and identify areas where administrative tasks can be reduced. Implement monitoring to ensure compliance and security during self-installations.
   - roles: IT Administrators, Project Managers, Operations Managers
   - references: https://m365.cloud.microsoft/, https://learn.microsoft.com/graph/api/m365appsinstallationoptions-update?view=graph-rest-1.0&tabs=http

Improved Compliance and Security Management
With the new settings to manage app installations through the Microsoft 365 admin center, organizations can enforce compliance and security policies more effectively. This can prevent unauthorized installations and ensure that only approved applications are used within the organization.
   - next-steps: Review and update compliance policies related to app installations. Train IT staff on the new settings and monitor the effectiveness of compliance measures after implementation.
   - roles: Compliance Officers, IT Security Managers, IT Administrators
   - references: https://learn.microsoft.com/microsoft-365-apps/deploy/manage-software-download-settings-office-365, https://learn.microsoft.com/graph/api/m365appsinstallationoptions-update?view=graph-rest-1.0&tabs=http

Potentional Risks**

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IT Security**

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explanation for non-techies**

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