check before: 2025-04-01
Product:
Intune, Microsoft 365 admin center
Platform:
Education, Online, World tenant
Status:
Change type:
User impact, Admin impact
Links:
Details:
We are excited to announce a new icon for Microsoft Intune, which will be updated across all platforms and apps associated with Intune such as the Intune admin center and Intune Company Portal app. This change aims to provide a fresh and modern look to enhance user experience. The rollout of the new icon will begin in late April 2025 and will be gradually implemented over the next few months.
Change Category:
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Scope:
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Release Phase:
Created:
2025-04-05
updated:
2025-04-05
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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Pictures
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summary for non-techies**
Microsoft is updating the icon for Microsoft Intune across all associated platforms and apps starting in late April 2025, with no impact on functionality, requiring documentation updates to reflect the change.
Direct effects for Operations**
User Confusion
Users may be confused by the new icon, leading to potential misidentification of the Intune app and its functionalities.
- roles: End Users, Help Desk Support
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2021/06/24/whats-new-in-microsoft-intune-june-2021/
Documentation Inconsistency
Existing documentation may become outdated if not updated promptly, causing users to rely on incorrect information.
- roles: IT Administrators, Technical Writers
- references: https://docs.microsoft.com/en-us/mem/intune/fundamentals/whats-new
Training Needs
There may be a need for additional training sessions to familiarize users with the new icon and any associated changes in navigation.
- roles: Training Coordinators, End Users
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2021/06/24/whats-new-in-microsoft-intune-june-2021/
Configutation Options**
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Opportunities**
Enhanced User Training Materials
With the introduction of the new icon, there is an opportunity to update and enhance user training materials to reflect the new branding. This can improve user familiarity with the platform and ensure that users can navigate the system effectively, reducing support requests.
- next-steps: Review current training materials and documentation to incorporate the new icon and create a plan for distributing updated materials to users.
- roles: Training Coordinators, IT Support Staff, End Users
- references: https://techcommunity.microsoft.com/t5/intune-customer-success/introducing-the-new-intune-icon/ba-p/2851265
Feedback Collection for User Experience
The change in the icon provides a perfect opportunity to collect user feedback on the overall experience with Intune. This can help identify areas for further improvement and ensure that the platform meets user needs effectively.
- next-steps: Create a survey or feedback form to distribute to users after the icon change. Analyze the results to identify common pain points and areas for enhancement.
- roles: User Experience Researchers, Product Managers, IT Administrators
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2021/06/24/transforming-user-experience-with-feedback/
Documentation and Communication Streamlining
Updating documentation to reflect the new icon can also be an opportunity to streamline communication processes regarding changes in IT services. This can enhance clarity and ensure that users are well-informed about updates.
- next-steps: Develop a communication plan that includes the new icon update, ensuring all relevant documentation is updated and that users are notified through multiple channels (e.g., email, intranet).
- roles: IT Administrators, Communications Managers, End Users
- references: https://www.forbes.com/sites/forbestechcouncil/2022/03/10/how-to-effectively-communicate-it-changes-to-employees/
Potentional Risks**
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IT Security**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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