MC1047929 – (Updated) Microsoft Viva Engage app for iOS/Android will have a shorter name in app stores

Product:

Microsoft Viva, Microsoft Viva Engage

Platform:

Android, iOS, Online, World tenant

Status:

Change type:

New feature, Updated message, User impact

Links:

Details:

Summary:
The Microsoft Viva Engage app for iOS and Android will be renamed to "Engage" in app stores. The rollout will occur from mid-June to late June 2025, requiring no user or admin action. Notify users and update documentation as needed.

Details:
Updated June 11, 2025: We have updated the timeline below. Thank you for your patience.
Coming soon for the Microsoft Viva Engage app for iOS and Android: We will shorten the name for this app from "Viva Engage" to "Engage." The change will display in the Apple App Store and Google Play Store and in the installed app.
[When this will happen:]
General Availability (Worldwide): We will begin rolling out mid-June 2025 (previously late May) and expect to complete by late June 2025 (previously mid-May).

Change Category:
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Scope:
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Release Phase:

Created:
2025-04-04

updated:
2025-06-12

Task Type

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Docu to Check

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MS How does it affect me

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MS Preperations

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MS Urgency

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MS workload name

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summary for non-techies**

Microsoft is renaming its Viva Engage app to "Engage" on iOS and Android, with the change occurring automatically from mid-June to late June 2025, without affecting the app's functionality.

Direct effects for Operations**

App Name Change
Users may be confused by the name change from 'Viva Engage' to 'Engage', potentially leading to difficulty in locating the app in stores or on their devices.
   - roles: End Users, Support Staff
   - references: https://www.microsoft.com/en-us/microsoft-viva/engage

Documentation Updates
Existing documentation may become outdated or misleading, leading to user frustration and increased support queries if not updated promptly.
   - roles: Content Managers, Support Staff
   - references: https://docs.microsoft.com/en-us/microsoft-viva/engage

User Notification
Failure to notify users about the name change may result in confusion and decreased user engagement with the app, as users may not recognize the new name.
   - roles: End Users, Communications Team
   - references: https://www.microsoft.com/en-us/microsoft-viva/engage

Configutation Options**

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Opportunities**

User Communication Strategy
Implement a proactive communication strategy to inform users about the app name change. This can enhance user experience by minimizing confusion and ensuring that users are aware of the new app name and its implications for their usage.
   - next-steps: Draft and distribute a communication plan that includes emails, internal newsletters, and updates on the company intranet to notify users of the change. Schedule reminders leading up to the rollout date.
   - roles: Communications Manager, IT Support Team, HR Manager
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2022/09/29/introducing-microsoft-viva-engage/, https://www.forbes.com/sites/bernardmarr/2021/03/01/what-is-microsoft-viva-and-why-is-it-important/?sh=5f3b6e7e1e7f

Documentation Update
Update all internal documentation and resources to reflect the new app name. This ensures that all guides, training materials, and support documents are current, which can improve user onboarding and reduce support queries.
   - next-steps: Identify all documentation that references 'Viva Engage' and revise it to 'Engage'. Ensure that updated documents are accessible and communicate changes to all employees.
   - roles: IT Documentation Specialist, Training Coordinator, Knowledge Management Team
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2021/02/03/what-is-microsoft-viva-and-how-can-it-help-remote-teams/, https://www.techtarget.com/search/query?q=Microsoft+Viva+Engage

Feedback Mechanism
Establish a feedback mechanism to gather user insights on the app's name change and overall user experience with the Engage app. This can help in identifying any issues or areas for improvement post-rollout.
   - next-steps: Create a survey or feedback form to distribute to users after the rollout. Analyze feedback and implement changes as necessary to enhance user satisfaction.
   - roles: Product Manager, User Experience Researcher, IT Support Team
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2021/02/03/what-is-microsoft-viva-and-how-can-it-help-remote-teams/, https://www.forbes.com/sites/bernardmarr/2021/03/01/what-is-microsoft-viva-and-why-is-it-important/?sh=5f3b6e7e1e7f

Potentional Risks**

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IT Security**

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explanation for non-techies**

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