check before: 2025-06-01
Product:
Teams, Windows
Platform:
Android, iOS, Online, US Instances, World tenant
Status:
Change type:
Admin impact, Feature update, Updated message, User impact
Links:
Details:
Summary:
Microsoft Teams for iOS/Android is updating location sharing settings to enhance privacy and security. Users will have new options to consent to location access for emergency calls and other features. Rollout starts in June 2025. Fully managed devices are exempt from new consent prompts. Admins should educate users on these changes.
Details:
Updated June 3, 2025: We have updated the timeline below. Thank you for your patience.
This message applies to Microsoft Teams for iOS/Android.
Microsoft is updating its policies regarding the sharing of user location data to enhance privacy, improve data security, and ensure compliance with evolving regulatory standards. To enhance transparency and user control, Teams will introduce a new location consent experience that gives users the choice of when and how Teams can use their location data [specifically, the SSID (service set identifier) and the BSSID (basic service set identifier)].
[When this will happen:]
General Availability (Worldwide, GCC): We will begin rolling out early June 2025 (previously mid-May) and expect to complete by late May (previously early May).
General Availability (GCC High, DoD): We will begin rolling out late May 2025 (previously early May) and expect to complete by mid-June 2025 (previously early June).
Change Category:
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Scope:
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Release Phase:
Created:
2025-03-26
updated:
2025-06-04
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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Pictures
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summary for non-techies**
Microsoft Teams is updating its location sharing settings on iOS and Android to allow users more control over when and how their location is shared, with options for emergency calls and additional features, while fully managed devices will follow organization-set rules.
Direct effects for Operations**
Emergency Calling Functionality
If users do not consent to location access, emergency calling features may not function correctly, potentially putting users' safety at risk.
- roles: End Users, IT Administrators
- references: https://learn.microsoft.com/microsoftteams/configure-dynamic-emergency-calling, https://support.microsoft.com/windows/windows-location-service-and-privacy-3a8eee0a-5b0b-dc07-eede-2a5ca1c49088
Call Quality Dashboard Metrics
Disallowing location access will impact the metrics available in the Call Quality Dashboard, hindering troubleshooting and performance analysis.
- roles: IT Administrators, Support Staff
- references: https://learn.microsoft.com/microsoftteams/cqd-what-is-call-quality-dashboard, https://support.microsoft.com/office/manage-location-sharing-in-microsoft-teams-583dd649-87fc-4b23-aed6-f4e2279297f9
User Experience and Consent Management
Users may experience confusion or frustration due to the new consent prompts, leading to potential non-compliance with location sharing policies.
- roles: End Users, IT Administrators
- references: https://learn.microsoft.com/MicrosoftTeams/manage-emergency-calling-policies, https://learn.microsoft.com/microsoftteams/privacy/user-location-data
Configutation Options**
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Opportunities**
Enhanced User Education on Location Settings
With the introduction of new location sharing settings, there is an opportunity to enhance user education regarding these changes. Educating users on the implications of their choices can lead to better compliance and user experience, particularly for emergency calls and troubleshooting. This can help mitigate risks associated with users disabling location access, which could affect emergency services and IT support operations.
- next-steps: Develop training materials and sessions that explain the new location sharing settings, emphasizing the importance of enabling location access for emergency calls and IT insights. Schedule regular training updates to keep users informed about best practices.
- roles: IT Administrators, Compliance Officers, User Support Specialists
- references: https://learn.microsoft.com/microsoftteams/manage-emergency-calling-policies, https://support.microsoft.com/office/manage-location-sharing-in-microsoft-teams-583dd649-87fc-4b23-aed6-f4e2279297f9
Improved IT Admin Insights
The new location consent settings can provide better data for IT administrators when users allow location access. This can enhance the effectiveness of the Call Quality Dashboard and troubleshooting processes, leading to quicker resolutions and improved service quality. It can also help in identifying network issues and optimizing service delivery based on user location data.
- next-steps: Encourage users to allow location access for IT insights by communicating the benefits. Monitor the usage of the Call Quality Dashboard and analyze the impact of user location data on troubleshooting effectiveness. Adjust IT support strategies based on insights gained from this data.
- roles: IT Administrators, Network Engineers, Support Teams
- references: https://learn.microsoft.com/microsoftteams/cqd-what-is-call-quality-dashboard, https://learn.microsoft.com/microsoftteams/privacy/user-location-data
Custom Emergency Service Messaging
Organizations can leverage the ability to set custom emergency service disclaimers to enhance user awareness about the importance of location sharing for emergency calls. This can improve user compliance with location sharing settings, ensuring that emergency calls are routed accurately and efficiently, which is critical for user safety.
- next-steps: Create a custom emergency service disclaimer that clearly communicates the importance of enabling location access for emergency calls. Implement this message in the Teams Calls app and monitor user feedback to assess its effectiveness in improving compliance.
- roles: Compliance Officers, IT Administrators, User Experience Designers
- references: https://learn.microsoft.com/microsoftteams/manage-emergency-calling-policies, https://support.microsoft.com/windows/windows-location-service-and-privacy-3a8eee0a-5b0b-dc07-eede-2a5ca1c49088
Potentional Risks**
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IT Security**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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change history
| Date | Property | old | new |
| 2025-06-04 | MC Messages | Updated May 6, 2025: We have updated the timeline below. Thank you for your patience.
This message applies to Microsoft Teams for iOS/Android. Microsoft is updating its policies regarding the sharing of user location data to enhance privacy, improve data security, and ensure compliance with evolving regulatory standards. To enhance transparency and user control, Teams will introduce a new location consent experience that gives users the choice of when and how Teams can use their location data [specifically, the SSID (service set identifier) and the BSSID (basic service set identifier)]. [When this will happen:] General Availability (Worldwide, GCC): We will begin rolling out mid-May (previously late April) and expect to complete by late May (previously early May). General Availability (GCC High, DoD): We will begin rolling out late May 2025 (previously early May) and expect to complete by early June 2025 (previously mid-May). | Updated June 3, 2025: We have updated the timeline below. Thank you for your patience.
This message applies to Microsoft Teams for iOS/Android. Microsoft is updating its policies regarding the sharing of user location data to enhance privacy, improve data security, and ensure compliance with evolving regulatory standards. To enhance transparency and user control, Teams will introduce a new location consent experience that gives users the choice of when and how Teams can use their location data [specifically, the SSID (service set identifier) and the BSSID (basic service set identifier)]. [When this will happen:] General Availability (Worldwide, GCC): We will begin rolling out early June 2025 (previously mid-May) and expect to complete by late May (previously early May). General Availability (GCC High, DoD): We will begin rolling out late May 2025 (previously early May) and expect to complete by mid-June 2025 (previously early June). |
| 2025-06-04 | MC Last Updated | 05/06/2025 17:08:04 | 2025-06-03T19:51:51Z |
| 2025-06-04 | MC Summary | Microsoft Teams for iOS/Android is updating its location sharing settings to enhance privacy and user control. Users will be prompted to choose location access settings for emergency calls, IT Admin Insights, and troubleshooting. The rollout begins mid-May 2025 and completes by early June 2025. Fully managed devices are exempt from these changes. | Microsoft Teams for iOS/Android is updating location sharing settings to enhance privacy and security. Users will have new options to consent to location access for emergency calls and other features. Rollout starts in June 2025. Fully managed devices are exempt from new consent prompts. Admins should educate users on these changes. |
| 2025-05-07 | MC Messages | Updated April 9, 2025: We have updated the rollout timeline below. Thank you for your patience.
This message applies to Microsoft Teams for iOS/Android. Microsoft is updating its policies regarding the sharing of user location data to enhance privacy, improve data security, and ensure compliance with evolving regulatory standards. To enhance transparency and user control, Teams will introduce a new location consent experience that gives users the choice of when and how Teams can use their location data [specifically, the SSID (service set identifier) and the BSSID (basic service set identifier)]. [When this will happen:] General Availability (Worldwide, GCC): We will begin rolling out late April (previously early April) and expect to complete by early May (previously mid-April). General Availability (GCC High, DoD): We will begin rolling out early Mary 2025 (previously late April) and expect to complete by mid-May 2025 (previously early May). | Updated May 6, 2025: We have updated the timeline below. Thank you for your patience.
This message applies to Microsoft Teams for iOS/Android. Microsoft is updating its policies regarding the sharing of user location data to enhance privacy, improve data security, and ensure compliance with evolving regulatory standards. To enhance transparency and user control, Teams will introduce a new location consent experience that gives users the choice of when and how Teams can use their location data [specifically, the SSID (service set identifier) and the BSSID (basic service set identifier)]. [When this will happen:] General Availability (Worldwide, GCC): We will begin rolling out mid-May (previously late April) and expect to complete by late May (previously early May). General Availability (GCC High, DoD): We will begin rolling out late May 2025 (previously early May) and expect to complete by early June 2025 (previously mid-May). |
| 2025-05-07 | MC Last Updated | 04/09/2025 20:14:08 | 2025-05-06T17:08:04Z |
| 2025-05-07 | MC Summary | Microsoft Teams for iOS/Android is updating its location sharing settings to enhance privacy and security. Users will have new options to control location data usage for emergency calls, IT Admin Insights, and troubleshooting. The rollout will begin in late April 2025, and organizations should educate users on these changes. | Microsoft Teams for iOS/Android is updating its location sharing settings to enhance privacy and user control. Users will be prompted to choose location access settings for emergency calls, IT Admin Insights, and troubleshooting. The rollout begins mid-May 2025 and completes by early June 2025. Fully managed devices are exempt from these changes. |
| 2025-04-10 | MC Messages | This message applies to Microsoft Teams for iOS/Android.
Microsoft is updating its policies regarding the sharing of user location data to enhance privacy, improve data security, and ensure compliance with evolving regulatory standards. To enhance transparency and user control, Teams will introduce a new location consent experience that gives users the choice of when and how Teams can use their location data [specifically, the SSID (service set identifier) and the BSSID (basic service set identifier)]. [When this will happen:] General Availability (Worldwide, GCC): We will begin rolling out early April 2025 and expect to complete by mid-April 2025. General Availability (GCC High, DoD): We will begin rolling out late April 2025 and expect to complete by early May 2025. | Updated April 9, 2025: We have updated the rollout timeline below. Thank you for your patience.
This message applies to Microsoft Teams for iOS/Android. Microsoft is updating its policies regarding the sharing of user location data to enhance privacy, improve data security, and ensure compliance with evolving regulatory standards. To enhance transparency and user control, Teams will introduce a new location consent experience that gives users the choice of when and how Teams can use their location data [specifically, the SSID (service set identifier) and the BSSID (basic service set identifier)]. [When this will happen:] General Availability (Worldwide, GCC): We will begin rolling out late April (previously early April) and expect to complete by early May (previously mid-April). General Availability (GCC High, DoD): We will begin rolling out early Mary 2025 (previously late April) and expect to complete by mid-May 2025 (previously early May). |
| 2025-04-10 | MC Title | Microsoft Teams for iOS/Android: New location sharing settings for emergency calls and more | (Updated) Microsoft Teams for iOS/Android: New location sharing settings for emergency calls and more |
| 2025-04-10 | MC Last Updated | 03/26/2025 06:00:18 | 2025-04-09T20:14:08Z |
| 2025-04-10 | MC MessageTagNames | Feature update, User impact, Admin impact | Updated message, Feature update, User impact, Admin impact |
| 2025-04-10 | MC Summary | Microsoft Teams for iOS/Android is updating its location sharing settings to enhance privacy and security. Users will have new options to control location data usage for emergency calls, IT Admin Insights, and troubleshooting. The rollout will begin in April 2025, and organizations should educate users on these changes. | Microsoft Teams for iOS/Android is updating its location sharing settings to enhance privacy and security. Users will have new options to control location data usage for emergency calls, IT Admin Insights, and troubleshooting. The rollout will begin in late April 2025, and organizations should educate users on these changes. |
Last updated 3 weeks ago
