88872 – Microsoft 365 compliance center: Microsoft Purview | Communication Compliance – Detect customer complaints

cloudscout.one Icon

*For this entry exists the more relevant or more recent entry MC320694

check before: 2022-07-01

Product:

Purview, Purview Communication Compliance, Purview compliance portal, Purview Insider Risk Management

Platform:

Web, World tenant

Status:

In development

Change type:

Feature update, Admin impact

Links:

MC320694

Details:

Detect customer complaints made on your organization's products or services with Communication Compliance's new machine learning classifier, customer complaints. This new feature can help organizations meet regulations that mandate detection and triage of complaints, such as the Consumer Financial Protection Bureau and the Food and Drug Administrator requirements. Microsoft Purview Communication Compliance helps organizations detect explicit code of conduct and regulatory compliance violations, such as harassing or threatening language, sharing of adult content, and inappropriate sharing of sensitive information. Built with privacy by design, usernames are pseudonymized by default, role-based access controls are built in, investigators are explicitly opted in by an admin, and audit logs are in place to help ensure user-level privacy.

Change Category:
XXXXXXX ...

Scope:
XXXXXXX ...

Release Phase:
General Availability, Preview

Created:
2022-01-22

updated:
2022-05-14

the free basic plan is required to see all details. Sign up here


A cloudsocut.one plan is required to see all the changed details. If you are already a customer, choose login.
If you are new to cloudscout.one please choose a plan.


changes*

DatePropertyoldnew
2022-05-14RM ReleaseJune CY2022July CY2022
2022-04-29RM DescriptionDetect customer complaints made on your organization's products or services with Communication Compliance's new machine learning classifier, customer complaints. This new feature can help organizations meet regulations that mandate detection and triage of complaints, such as the Consumer Financial Protection Bureau and the Food and Drug Administrator requirements. Communication Compliance helps organizations detect explicit code of conduct and regulatory compliance violations, such as harassing or threatening language, sharing of adult content, and inappropriate sharing of sensitive information. Built with privacy by design, usernames are pseudonymized by default, role-based access controls are built in, investigators are explicitly opted in by an admin, and audit logs are in place to help ensure user-level privacy.Detect customer complaints made on your organization's products or services with Communication Compliance's new machine learning classifier, customer complaints. This new feature can help organizations meet regulations that mandate detection and triage of complaints, such as the Consumer Financial Protection Bureau and the Food and Drug Administrator requirements. Microsoft Purview Communication Compliance helps organizations detect explicit code of conduct and regulatory compliance violations, such as harassing or threatening language, sharing of adult content, and inappropriate sharing of sensitive information. Built with privacy by design, usernames are pseudonymized by default, role-based access controls are built in, investigators are explicitly opted in by an admin, and audit logs are in place to help ensure user-level privacy.
2022-04-29RM TitleMicrosoft 365 Compliance Center: Communication Compliance detect customer complaintsMicrosoft 365 compliance center: Microsoft Purview | Communication Compliance - Detect customer complaints
2022-04-06RM PreviewMarch CY2022May CY2022

*starting April 2022

Last updated 7 days ago

Login to your account

Welcome Back, We Missed You!