*For this entry exists the more relevant or more recent entry MC439269
check before: 2022-10-01
Product:
Purview, Purview Communication Compliance, Purview compliance portal, Purview Insider Risk Management
Platform:
Web, World tenant
Status:
Launched
Change type:
Feature update, Admin impact
Details:
Detects messages that may suggest customer complaints made on your organization’s products or services, as required by law for regulated industries.This classifier can help customers manage regulatory compliance obligations such as FINRA Rule 4530, FINRA 4513, FINRA 2111, Consumer Financial Protection Bureau, Code of Federal Regulations Title 21 – Food and Drugs, and Federal Trade Commission Act.Microsoft Purview Communication Compliance provides the tools to help organizations detect regulatory compliance violations (e.g. SEC or FINRA), such as sensitive or confidential information, harassing or threatening language, and sharing of adult content. Built with privacy by design, usernames are pseudonymized by default, role-based access controls are built in, investigators are opted in by an admin, and audit logs are in place to help ensure user-level privacy.
Change Category:
XXXXXXX ...
Scope:
XXXXXXX ...
Release Phase:
General Availability, Preview
Created:
2022-01-22
updated:
2023-03-24
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changes*
| Date | Property | old | new |
| 2023-03-24 | RM Title | Microsoft Purview | Communication Compliance Customer complaints classifier | Microsoft Purview | Communication Compliance Customer complaints classifier |
| 2023-03-23 | RM Status | Rolling out | Launched |
| 2022-10-12 | RM Status | In development | Rolling out |
| 2022-09-24 | RM Title | Microsoft 365 Compliance center: Microsoft Purview | Communication Compliance Customer complaintsclassifier | Microsoft Purview | Communication Compliance Customer complaints classifier |
| 2022-09-24 | RM Product Tags | Microsoft Compliance center | Microsoft Purview compliance portal |
| 2022-09-24 | RM Description | Detects messages that may suggest customer complaints made on your organization’s products or services, as required by law for regulated industries. This classifier can help customers manage regulatory compliance obligations such as FINRA Rule 4530, FINRA 4513, FINRA 2111, Consumer Financial Protection Bureau, Code of Federal Regulations Title 21 – Food and Drugs, and Federal Trade Commission Act. Microsoft Purview Communication Compliance provides the tools to help organizations detect regulatory compliance violations (e.g. SEC or FINRA), such as sensitive or confidential information, harassing or threatening language, and sharing of adult content. Built with privacy by design, usernames are pseudonymized by default, role-based access controls are built in, investigators are opted in by an admin, and audit logs are in place to ensure user-level privacy. | Detects messages that may suggest customer complaints made on your organization’s products or services, as required by law for regulated industries.This classifier can help customers manage regulatory compliance obligations such as FINRA Rule 4530, FINRA 4513, FINRA 2111, Consumer Financial Protection Bureau, Code of Federal Regulations Title 21 – Food and Drugs, and Federal Trade Commission Act.Microsoft Purview Communication Compliance provides the tools to help organizations detect regulatory compliance violations (e.g. SEC or FINRA), such as sensitive or confidential information, harassing or threatening language, and sharing of adult content. Built with privacy by design, usernames are pseudonymized by default, role-based access controls are built in, investigators are opted in by an admin, and audit logs are in place to help ensure user-level privacy. |
| 2022-09-17 | RM Description | Detect customer complaints made on your organization's products or services with Communication Compliance's new machine learning classifier, customer complaints. This new feature can help organizations meet regulations that mandate detection and triage of complaints, such as the Consumer Financial Protection Bureau and the Food and Drug Administrator requirements. Microsoft Purview Communication Compliance helps organizations detect explicit code of conduct and regulatory compliance violations, such as harassing or threatening language, sharing of adult content, and inappropriate sharing of sensitive information. Built with privacy by design, usernames are pseudonymized by default, role-based access controls are built in, investigators are explicitly opted in by an admin, and audit logs are in place to help ensure user-level privacy. | Detects messages that may suggest customer complaints made on your organization’s products or services, as required by law for regulated industries. This classifier can help customers manage regulatory compliance obligations such as FINRA Rule 4530, FINRA 4513, FINRA 2111, Consumer Financial Protection Bureau, Code of Federal Regulations Title 21 – Food and Drugs, and Federal Trade Commission Act. Microsoft Purview Communication Compliance provides the tools to help organizations detect regulatory compliance violations (e.g. SEC or FINRA), such as sensitive or confidential information, harassing or threatening language, and sharing of adult content. Built with privacy by design, usernames are pseudonymized by default, role-based access controls are built in, investigators are opted in by an admin, and audit logs are in place to ensure user-level privacy. |
| 2022-09-17 | RM Title | Microsoft 365 compliance center: Microsoft Purview | Communication Compliance - Detect customer complaints | Microsoft 365 Compliance center: Microsoft Purview | Communication Compliance Customer complaintsclassifier |
| 2022-07-21 | RM Release | August CY2022 | October CY2022 |
| 2022-06-15 | RM Release | July CY2022 | August CY2022 |
| 2022-05-14 | RM Release | June CY2022 | July CY2022 |
| 2022-04-29 | RM Description | Detect customer complaints made on your organization's products or services with Communication Compliance's new machine learning classifier, customer complaints. This new feature can help organizations meet regulations that mandate detection and triage of complaints, such as the Consumer Financial Protection Bureau and the Food and Drug Administrator requirements. Communication Compliance helps organizations detect explicit code of conduct and regulatory compliance violations, such as harassing or threatening language, sharing of adult content, and inappropriate sharing of sensitive information. Built with privacy by design, usernames are pseudonymized by default, role-based access controls are built in, investigators are explicitly opted in by an admin, and audit logs are in place to help ensure user-level privacy. | Detect customer complaints made on your organization's products or services with Communication Compliance's new machine learning classifier, customer complaints. This new feature can help organizations meet regulations that mandate detection and triage of complaints, such as the Consumer Financial Protection Bureau and the Food and Drug Administrator requirements. Microsoft Purview Communication Compliance helps organizations detect explicit code of conduct and regulatory compliance violations, such as harassing or threatening language, sharing of adult content, and inappropriate sharing of sensitive information. Built with privacy by design, usernames are pseudonymized by default, role-based access controls are built in, investigators are explicitly opted in by an admin, and audit logs are in place to help ensure user-level privacy. |
| 2022-04-29 | RM Title | Microsoft 365 Compliance Center: Communication Compliance detect customer complaints | Microsoft 365 compliance center: Microsoft Purview | Communication Compliance - Detect customer complaints |
| 2022-04-06 | RM Preview | March CY2022 | May CY2022 |
*starting April 2022
Last updated 8 months ago
