*For this entry exists the more relevant or more recent entry MC320694
check before: 2022-07-01
Product:
Purview, Purview Communication Compliance, Purview compliance portal, Purview Insider Risk Management
Platform:
Web, World tenant
Status:
In development
Change type:
Feature update, Admin impact
Links:
Details:
Detect customer complaints made on your organization's products or services with Communication Compliance's new machine learning classifier, customer complaints. This new feature can help organizations meet regulations that mandate detection and triage of complaints, such as the Consumer Financial Protection Bureau and the Food and Drug Administrator requirements. Microsoft Purview Communication Compliance helps organizations detect explicit code of conduct and regulatory compliance violations, such as harassing or threatening language, sharing of adult content, and inappropriate sharing of sensitive information. Built with privacy by design, usernames are pseudonymized by default, role-based access controls are built in, investigators are explicitly opted in by an admin, and audit logs are in place to help ensure user-level privacy.
Change Category:
XXXXXXX ...
Scope:
XXXXXXX ...
Release Phase:
General Availability, Preview
Created:
2022-01-22
updated:
2022-05-14
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changes*
| Date | Property | old | new |
| 2022-05-14 | RM Release | June CY2022 | July CY2022 |
| 2022-04-29 | RM Description | Detect customer complaints made on your organization's products or services with Communication Compliance's new machine learning classifier, customer complaints. This new feature can help organizations meet regulations that mandate detection and triage of complaints, such as the Consumer Financial Protection Bureau and the Food and Drug Administrator requirements. Communication Compliance helps organizations detect explicit code of conduct and regulatory compliance violations, such as harassing or threatening language, sharing of adult content, and inappropriate sharing of sensitive information. Built with privacy by design, usernames are pseudonymized by default, role-based access controls are built in, investigators are explicitly opted in by an admin, and audit logs are in place to help ensure user-level privacy. | Detect customer complaints made on your organization's products or services with Communication Compliance's new machine learning classifier, customer complaints. This new feature can help organizations meet regulations that mandate detection and triage of complaints, such as the Consumer Financial Protection Bureau and the Food and Drug Administrator requirements. Microsoft Purview Communication Compliance helps organizations detect explicit code of conduct and regulatory compliance violations, such as harassing or threatening language, sharing of adult content, and inappropriate sharing of sensitive information. Built with privacy by design, usernames are pseudonymized by default, role-based access controls are built in, investigators are explicitly opted in by an admin, and audit logs are in place to help ensure user-level privacy. |
| 2022-04-29 | RM Title | Microsoft 365 Compliance Center: Communication Compliance detect customer complaints | Microsoft 365 compliance center: Microsoft Purview | Communication Compliance - Detect customer complaints |
| 2022-04-06 | RM Preview | March CY2022 | May CY2022 |
*starting April 2022
Last updated 7 days ago
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