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88872 – Microsoft Purview | Communication Compliance Customer complaints classifier

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*For this entry exists the more relevant or more recent entry MC439269

check before: 2022-10-01

Product:

Purview, Purview Communication Compliance, Purview compliance portal, Purview Insider Risk Management

Platform:

Web, World tenant

Status:

Launched

Change type:

Feature update, Admin impact

Details:

Detects messages that may suggest customer complaints made on your organization’s products or services, as required by law for regulated industries.This classifier can help customers manage regulatory compliance obligations such as FINRA Rule 4530, FINRA 4513, FINRA 2111, Consumer Financial Protection Bureau, Code of Federal Regulations Title 21 – Food and Drugs, and Federal Trade Commission Act.Microsoft Purview Communication Compliance provides the tools to help organizations detect regulatory compliance violations (e.g. SEC or FINRA), such as sensitive or confidential information, harassing or threatening language, and sharing of adult content. Built with privacy by design, usernames are pseudonymized by default, role-based access controls are built in, investigators are opted in by an admin, and audit logs are in place to help ensure user-level privacy.

Change Category:
XXXXXXX ...

Scope:
XXXXXXX ...

Release Phase:
General Availability, Preview

Created:
2022-01-22

updated:
2023-03-24

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changes*

DatePropertyoldnew
2023-03-24RM TitleMicrosoft Purview | Communication Compliance Customer complaints
classifier
Microsoft Purview | Communication Compliance Customer complaints classifier
2023-03-23RM StatusRolling outLaunched
2022-10-12RM StatusIn developmentRolling out
2022-09-24RM TitleMicrosoft 365 Compliance center: Microsoft Purview | Communication Compliance Customer complaintsclassifierMicrosoft Purview | Communication Compliance Customer complaints
classifier
2022-09-24RM Product TagsMicrosoft Compliance centerMicrosoft Purview compliance portal
2022-09-24RM DescriptionDetects messages that may suggest customer complaints made on your organization’s products or services, as required by law for regulated industries. This classifier can help customers manage regulatory compliance obligations such as FINRA Rule 4530, FINRA 4513, FINRA 2111, Consumer Financial Protection Bureau, Code of Federal Regulations Title 21 – Food and Drugs, and Federal Trade Commission Act. Microsoft Purview Communication Compliance provides the tools to help organizations detect regulatory compliance violations (e.g. SEC or FINRA), such as sensitive or confidential information, harassing or threatening language, and sharing of adult content. Built with privacy by design, usernames are pseudonymized by default, role-based access controls are built in, investigators are opted in by an admin, and audit logs are in place to ensure user-level privacy.Detects messages that may suggest customer complaints made on your organization’s products or services, as required by law for regulated industries.This classifier can help customers manage regulatory compliance obligations such as FINRA Rule 4530, FINRA 4513, FINRA 2111, Consumer Financial Protection Bureau, Code of Federal Regulations Title 21 – Food and Drugs, and Federal Trade Commission Act.Microsoft Purview Communication Compliance provides the tools to help organizations detect regulatory compliance violations (e.g. SEC or FINRA), such as sensitive or confidential information, harassing or threatening language, and sharing of adult content. Built with privacy by design, usernames are pseudonymized by default, role-based access controls are built in, investigators are opted in by an admin, and audit logs are in place to help ensure user-level privacy.
2022-09-17RM DescriptionDetect customer complaints made on your organization's products or services with Communication Compliance's new machine learning classifier, customer complaints. This new feature can help organizations meet regulations that mandate detection and triage of complaints, such as the Consumer Financial Protection Bureau and the Food and Drug Administrator requirements. Microsoft Purview Communication Compliance helps organizations detect explicit code of conduct and regulatory compliance violations, such as harassing or threatening language, sharing of adult content, and inappropriate sharing of sensitive information. Built with privacy by design, usernames are pseudonymized by default, role-based access controls are built in, investigators are explicitly opted in by an admin, and audit logs are in place to help ensure user-level privacy.Detects messages that may suggest customer complaints made on your organization’s products or services, as required by law for regulated industries. This classifier can help customers manage regulatory compliance obligations such as FINRA Rule 4530, FINRA 4513, FINRA 2111, Consumer Financial Protection Bureau, Code of Federal Regulations Title 21 – Food and Drugs, and Federal Trade Commission Act. Microsoft Purview Communication Compliance provides the tools to help organizations detect regulatory compliance violations (e.g. SEC or FINRA), such as sensitive or confidential information, harassing or threatening language, and sharing of adult content. Built with privacy by design, usernames are pseudonymized by default, role-based access controls are built in, investigators are opted in by an admin, and audit logs are in place to ensure user-level privacy.
2022-09-17RM TitleMicrosoft 365 compliance center: Microsoft Purview | Communication Compliance - Detect customer complaintsMicrosoft 365 Compliance center: Microsoft Purview | Communication Compliance Customer complaintsclassifier
2022-07-21RM ReleaseAugust CY2022October CY2022
2022-06-15RM ReleaseJuly CY2022August CY2022
2022-05-14RM ReleaseJune CY2022July CY2022
2022-04-29RM DescriptionDetect customer complaints made on your organization's products or services with Communication Compliance's new machine learning classifier, customer complaints. This new feature can help organizations meet regulations that mandate detection and triage of complaints, such as the Consumer Financial Protection Bureau and the Food and Drug Administrator requirements. Communication Compliance helps organizations detect explicit code of conduct and regulatory compliance violations, such as harassing or threatening language, sharing of adult content, and inappropriate sharing of sensitive information. Built with privacy by design, usernames are pseudonymized by default, role-based access controls are built in, investigators are explicitly opted in by an admin, and audit logs are in place to help ensure user-level privacy.Detect customer complaints made on your organization's products or services with Communication Compliance's new machine learning classifier, customer complaints. This new feature can help organizations meet regulations that mandate detection and triage of complaints, such as the Consumer Financial Protection Bureau and the Food and Drug Administrator requirements. Microsoft Purview Communication Compliance helps organizations detect explicit code of conduct and regulatory compliance violations, such as harassing or threatening language, sharing of adult content, and inappropriate sharing of sensitive information. Built with privacy by design, usernames are pseudonymized by default, role-based access controls are built in, investigators are explicitly opted in by an admin, and audit logs are in place to help ensure user-level privacy.
2022-04-29RM TitleMicrosoft 365 Compliance Center: Communication Compliance detect customer complaintsMicrosoft 365 compliance center: Microsoft Purview | Communication Compliance - Detect customer complaints
2022-04-06RM PreviewMarch CY2022May CY2022

*starting April 2022

Last updated 11 months ago

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