check before: 2022-06-01
US Instances, Windows Desktop, World tenant
Feature update, User impact
Call queue agents can now place calls from the Calls app using a call queue phone number as their caller ID. This ensures the call is properly identified by the recipient and that the call back number is the call queue number rather than the agent's personal line.
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|2022-06-16||RM Status||In development||Rolling out|
|2022-05-18||RM Release||May CY2022||June CY2022|
*starting April 2022
Last updated 4 months ago