*For this entry exists the more relevant or more recent entry MC519224
check before: 2023-02-01
Product:
Exchange, Outlook
Platform:
Online, US Instances, World tenant
Status:
Launched
Change type:
Details:
The Message Recall feature in Outlook for Windows is extremely popular with users, yet it doesn't always work so well. Part of the problem is that the recall is client-based, and the recall can only happen if the recipient also uses Outlook. With millions of users with mailboxes in Microsoft 365, we're now able to improve message recall by performing the recall directly against the recipients’ cloud mailboxes. So it will no longer matter which email client the recipient uses, the recall will happen in their cloud mailbox, and when the recipient’s email client syncs with their cloud mailbox, the message will be gone. While there are still some scenarios where a recall won't happen (like for messages sent outside of the Microsoft 365 organization), moving the recall to the cloud significantly improves the recall success rate. Additionally, users will also now have a single message recall status report that will make it simpler to track the recall status for all recipients.
Change Category:
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Scope:
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Release Phase:
General Availability
Created:
2019-12-07
updated:
2023-04-12
Docu to Check
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change history
| Date | Property | old | new |
| 2023-04-12 | RM Status | Rolling out | Launched |
| 2023-02-18 | RM Status | In development | Rolling out |
| 2023-01-25 | RM Release | January CY2023 | February CY2023 |
| 2022-10-28 | RM Release | November CY2022 | January CY2023 |
| 2022-10-15 | RM Description | The Outlook for Windows Message Recall feature is extremely popular with users, yet it doesn't always work so well. Part of the problem is that the recall is client-based, and the recall can only happen if the recipient also uses Outlook. With millions of users with mailboxes in Office 365, we're now able to improve upon that feature by performing the recall directly in the cloud in Office 365 mailboxes, so it doesn't matter which email client the recipient uses, the recall takes place in their Office 365 mailbox, and when their client syncs their mail, the message is gone. While there are still some conditions where the recall still won't happen (like the message being read by the recipient), moving the recall to the cloud significantly improves the recall success rate. Additionally, we'll now also offer an aggregate message recall status report, to make it simpler to see for whom the recall succeeded and for whom it failed. | The Message Recall feature in Outlook for Windows is extremely popular with users, yet it doesn't always work so well. Part of the problem is that the recall is client-based, and the recall can only happen if the recipient also uses Outlook. With millions of users with mailboxes in Microsoft 365, we're now able to improve message recall by performing the recall directly against the recipients’ cloud mailboxes. So it will no longer matter which email client the recipient uses, the recall will happen in their cloud mailbox, and when the recipient’s email client syncs with their cloud mailbox, the message will be gone. While there are still some scenarios where a recall won't happen (like for messages sent outside of the Microsoft 365 organization), moving the recall to the cloud significantly improves the recall success rate. Additionally, users will also now have a single message recall status report that will make it simpler to track the recall status for all recipients. |
| 2022-10-12 | RM Cloud Instance Tags | Worldwide (Standard Multi-Tenant), DoD | GCC, Worldwide (Standard Multi-Tenant), GCC High, DoD |
| 2022-07-27 | RM Release | September CY2022 | November CY2022 |
| 2022-05-17 | RM Release | June CY2022 | September CY2022 |
| 2022-04-06 | RM Release | April CY2022 | June CY2022 |
Last updated 3 weeks ago
