check before: 2026-06-01
Product:
Copilot, Outlook
Platform:
Web, World tenant
Status:
In development
Change type:
Links:
Details:
Users can now collaborate with Copilot to make improvements to email drafts. Select a section of the draft and ask Copilot to make changes, like changing its length, tone, or structure.
Change Category:
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Scope:
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Release Phase:
General Availability
Created:
2026-05-27
updated:
2026-05-27
Docu to Check
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MS workload name
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summary for non-techies**
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Direct effects for Operations**
User Experience Disruption
If the co-authoring feature is implemented without proper training or communication, users may struggle to understand how to effectively use Copilot, leading to confusion and frustration.
- roles: End Users, Support Staff
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/introducing-copilot-in-outlook/, https://www.techradar.com/news/microsoft-outlook-copilot
Increased Email Errors
Without preparation, users may rely too heavily on Copilot, resulting in poorly edited emails that could lead to miscommunication or errors in professional correspondence.
- roles: End Users, Managers
- references: https://www.forbes.com/sites/bernardmarr/2023/10/02/how-ai-is-changing-the-way-we-write-emails/, https://www.zdnet.com/article/microsoft-outlook-copilot-what-you-need-to-know/
Configutation Options**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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Last updated 2 weeks ago ago
