check before: 2026-09-01
Product:
Outlook
Platform:
US Instances, Web, World tenant
Status:
In development
Change type:
Links:
Details:
You can now quickly switch between your favorite folders without opening the full folder pane. When the pane is collapsed, your favorite folders appear as a vertical list, giving you one-click access to the folders you use most. Each folder shows unread or total counts so you always know what needs attention. Right-click any favorite for the same options you're used to, and your selections stay put across sessions. It's a familiar experience for anyone who loved favorites in classic Outlook, now built right into the new Outlook. #newoutlookforwindows
Change Category:
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Scope:
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Release Phase:
General Availability, Preview
Created:
2026-05-22
updated:
2026-05-22
Public Preview Start Date
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Docu to Check
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MS workload name
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summary for non-techies**
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Direct effects for Operations**
User Experience Degradation
If users are not prepared for the new navigation method, they may struggle to find their folders, leading to frustration and decreased productivity.
- roles: End Users, Support Staff
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/outlook-navigate-your-favorite-folders-without-expanding-the-folder-pane/
Training and Adaptation Costs
Without proper training on the new feature, users may take longer to adapt, resulting in temporary inefficiencies and increased support requests.
- roles: End Users, IT Trainers
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/outlook-navigate-your-favorite-folders-without-expanding-the-folder-pane/
Configutation Options**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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Last updated 3 weeks ago ago
