561922 – Universal Print: Universal Print Portal

Product:

Universal Print

Platform:

US Instances, Web, World tenant

Status:

In development

Change type:

Links:

Details:

You can release your secure print jobs by scanning a QR code at any printer and access your print workflows from a browser on any device, all signed in with your Microsoft 365 account.

Change Category:
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Scope:
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Release Phase:
General Availability, Preview

Created:
2026-05-14

updated:
2026-05-14

Public Preview Start Date

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Docu to Check

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MS workload name

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summary for non-techies**

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Direct effects for Operations**

User Experience Degradation
If the Universal Print Portal is implemented without proper training and communication, users may struggle to understand how to release print jobs via QR codes, leading to frustration and decreased productivity.
   - roles: End Users, IT Support Staff
   - references: https://techcommunity.microsoft.com/t5/universal-print-blog/universal-print-portal-is-now-generally-available/ba-p/3651230" target="_blank" rel="nofollow noopener noreferrer">https://techcommunity.microsoft.com/t5/universal-print-blog/universal-print-portal-is-now-generally-available/ba-p/3651230, https://www.microsoft.com/en-us/microsoft-365/blog/2020/05/19/introducing-universal-print-a-new-cloud-printing-service/ " target="_blank" rel="nofollow noopener noreferrer">https://www.microsoft.com/en-us/microsoft-365/blog/2020/05/19/introducing-universal-print-a-new-cloud-printing-service/

Increased Support Tickets
The lack of preparation for the Universal Print Portal may result in a surge of support tickets as users encounter issues with accessing print workflows, overwhelming the IT support team.
   - roles: IT Support Staff, System Administrators
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2020/05/19/introducing-universal-print-a-new-cloud-printing-service/, https://techcommunity.microsoft.com/t5/universal-print-blog/universal-print-portal-is-now-generally-available/ba-p/3651230" target="_blank" rel="nofollow noopener noreferrer">https://techcommunity.microsoft.com/t5/universal-print-blog/universal-print-portal-is-now-generally-available/ba-p/3651230

Configutation Options**

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explanation for non-techies**

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