561491 – Outlook: Copilot Settings in classic Outlook for Windows

Product:

Copilot, Outlook, Windows

Platform:

Windows Desktop, World tenant

Status:

In development

Change type:

Links:

MC1358831

Details:

You will now be able to access different Copilot settings directly in classic Outlook for Windows.

Change Category:
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Scope:
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Release Phase:
General Availability, Preview

Created:
2026-05-07

updated:
2026-06-04

Public Preview Start Date

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Docu to Check

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MS workload name

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summary for non-techies**

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Direct effects for Operations**

User Experience Degradation
If the Copilot settings are introduced without proper preparation, users may face confusion and frustration due to unexpected changes in their familiar Outlook interface, leading to decreased productivity.
   - roles: End Users, IT Support Staff
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/introducing-copilot-in-outlook/, https://www.techradar.com/news/microsoft-outlook-copilot

Increased Support Tickets
The introduction of new features without adequate training or documentation can lead to a surge in support tickets as users encounter issues or have questions about the new Copilot settings.
   - roles: IT Support Staff, Help Desk Technicians
   - references: https://www.zdnet.com/article/microsoft-outlook-copilot-what-you-need-to-know/, https://www.forbes.com/sites/johnkoetsier/2023/10/02/microsoft-outlook-copilot-is-here-what-it-means-for-you/

Configutation Options**

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explanation for non-techies**

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