560535 – Outlook: 1-year and 2-year options for email sync window (Offline settings)

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check before: 2026-06-01

Product:

Outlook, Windows

Platform:

Web, World tenant

Status:

In development

Change type:

Links:

Details:

In the new Outlook for Windows, users can choose to save 1 year or 2 years of email on their device for offline access. This expands the existing offline settings and allows users to access more email when they are not connected to the internet. The new options are available under Settings > General > Offline > Days of email to save, giving users greater flexibility based on their storage and offline needs."

Change Category:
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Scope:
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Release Phase:
General Availability

Created:
2026-04-29

updated:
2026-04-29

Docu to Check

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MS workload name

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summary for non-techies**

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Direct effects for Operations**

Increased Local Storage Usage
Choosing to save 2 years of emails may lead to significant local storage consumption, potentially causing performance issues on devices with limited storage capacity.
   - roles: IT Support, End Users
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/01/10/whats-new-in-outlook-for-windows/

User Confusion and Misconfiguration
Users may not understand the implications of selecting a longer email sync window, leading to misconfigurations that could hinder their ability to access necessary emails offline.
   - roles: End Users, IT Support
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/01/10/whats-new-in-outlook-for-windows/

Configutation Options**

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explanation for non-techies**

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** AI generated content. This information must be reviewed before use.

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Last updated 2 weeks ago ago

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