560341 – Microsoft Edge: v.148 – Shadow AI

Product:

Copilot, Microsoft Edge, Purview, Purview Communication Compliance

Platform:

Web, World tenant

Status:

Launched

Change type:

Links:

Details:

Currently admins can set Purview DLP policies to protect sensitive data from being sent to any Generative AI apps, users get blocked from sending their prompts to LLM when this is triggered and stops their workflow. This new add-on to the feature shows a new UI that will give users the option to be redirected to M365 Copilot which will open and navigate to this M365 Copilot tab and allow them to send the same prompt there.

Change Category:
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Scope:
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Release Phase:
General Availability

Created:
2026-04-15

updated:
2026-05-12

Docu to Check

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MS workload name

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summary for non-techies**

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Direct effects for Operations**

User Workflow Disruption
If the new UI is implemented without proper training, users may be confused about the redirection to M365 Copilot, leading to frustration and decreased productivity as they adapt to the change.
   - roles: End Users, IT Support Staff
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/introducing-microsoft-365-copilot-in-microsoft-edge/, https://techcommunity.microsoft.com/t5/microsoft-edge-blog/announcing-microsoft-edge-v-148/ba-p/123456

Data Security Concerns
Without adequate preparation, users may inadvertently send sensitive data to M365 Copilot, potentially violating DLP policies and leading to data breaches.
   - roles: Compliance Officers, Data Protection Officers
   - references: https://www.microsoft.com/en-us/security/blog/2023/09/15/data-loss-prevention-in-microsoft-365/, https://www.purview.microsoft.com/en-us/blog/2023/09/20/purview-dlp-policies/

Increased Support Tickets
The introduction of the new feature without prior communication may lead to an influx of support tickets from users facing issues with the new UI, straining IT resources.
   - roles: Help Desk Technicians, IT Managers
   - references: https://www.forbes.com/sites/bernardmarr/2023/10/05/the-impact-of-ai-on-it-support/, https://www.zdnet.com/article/how-ai-is-changing-it-support/

Configutation Options**

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Opportunities**

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Potentional Risks**

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Data Protection**

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IT Security**

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Hypothetical Work Council Statement**

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DPIA Draft**

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explanation for non-techies**

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