559801 – Outlook: Jump to Any Folder Instantly with Go to Folder

Product:

Outlook

Platform:

Web, Windows Desktop, World tenant

Status:

In development

Change type:

Links:

Details:

You can now quickly search for and navigate to any folder in your mailbox using the new Go to Folder feature. Instead of scrolling through long folder lists, just press Ctrl+Y or access it from your accounts context menu to instantly find what you need. Type a few letters of the folder name and jump straight there. #newoutlookforwindows

Change Category:
XXXXXXX ... free basic plan only

Scope:
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Release Phase:
General Availability

Created:
2026-04-29

updated:
2026-04-29

Docu to Check

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MS workload name

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summary for non-techies**

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Direct effects for Operations**

User Experience Degradation
If the Go to Folder feature is implemented without proper user training, users may struggle to adapt to the new functionality, leading to confusion and frustration when navigating their mailbox.
   - roles: End Users, IT Support Staff
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/outlook-jump-to-any-folder-instantly-with-go-to-folder/

Increased Support Tickets
The introduction of the Go to Folder feature without adequate preparation may result in an increase in support tickets as users encounter issues or have questions about the new feature.
   - roles: IT Support Staff, Help Desk Technicians
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/outlook-jump-to-any-folder-instantly-with-go-to-folder/

Configutation Options**

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explanation for non-techies**

XXXXXXX ... free basic plan only