559021 – Microsoft Copilot (Microsoft 365): Work IQ APIs – Unified REST Endpoint for Agents and Workflows

Product:

Copilot

Platform:

Developer, World tenant

Status:

In development

Change type:

Links:

Details:

Introduces a new REST endpoint for Work IQ that serves as a unified entry point for invoking agents and workflows, providing a consistent, scalable alternative to legacy Copilot Chat endpoints.

Change Category:
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Scope:
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Release Phase:
General Availability, Preview

Created:
2026-05-06

updated:
2026-05-06

Public Preview Start Date

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Docu to Check

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MS workload name

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summary for non-techies**

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Direct effects for Operations**

Integration Issues
Without proper preparation, the new REST endpoint may lead to integration issues with existing systems, causing disruptions in workflows and data exchange.
   - roles: Developers, IT Support
   - references: https://techcommunity.microsoft.com/t5/microsoft-365-developer-blog/introducing-microsoft-365-copilot/ba-p/3741230, https://www.microsoft.com/en-us/microsoft-365/blog/2023/03/16/introducing-microsoft-365-copilot/

User Experience Degradation
If the change is implemented without adequate training or communication, users may face confusion and inefficiencies, leading to a decline in productivity.
   - roles: End Users, Team Leaders
   - references: https://www.forbes.com/sites/bernardmarr/2023/03/20/what-is-microsoft-365-copilot-and-how-can-it-help-your-business/, https://www.zdnet.com/article/microsoft-365-copilot-what-you-need-to-know/

Configutation Options**

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explanation for non-techies**

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