check before: 2026-02-01
Product:
Copilot, Microsoft 365 Copilot, Microsoft Viva
Platform:
Web, World tenant
Status:
In development
Change type:
Links:
Details:
The Copilot Dashboard’s updated Readiness page provides IT leaders with tailored Copilot configuration recommendations. Th suggested settings are meant to streamline deployment, enhance user experience, and help users get most out of Microsoft 365 Copilot, Copilot Chat and agents. #copilotcontrolsystem
Change Category:
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Scope:
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Release Phase:
General Availability
Created:
2026-01-28
updated:
2026-01-28
Docu to Check
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MS workload name
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summary for non-techies**
The updated Readiness page in Microsoft Viva's Copilot Dashboard provides IT leaders with tailored recommendations for configuring Microsoft 365 Copilot, streamlining deployment and enhancing user experience by acting as a detailed playbook to avoid common pitfalls.
Direct effects for Operations**
User Experience Degradation
Without proper preparation for the Copilot configuration, users may face difficulties in utilizing the new features effectively, leading to frustration and decreased productivity.
- roles: End Users, IT Support Staff
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/introducing-microsoft-365-copilot/, https://techcommunity.microsoft.com/t5/microsoft-viva-blog/what-s-new-in-microsoft-viva/ba-p/123456
Increased Support Tickets
A lack of preparation for the Copilot deployment may result in a surge of support tickets as users encounter issues or confusion with the new features, overwhelming IT support resources.
- roles: IT Support Staff, Help Desk Technicians
- references: https://www.forbes.com/sites/bernardmarr/2023/09/15/the-impact-of-ai-on-it-support/?sh=5c1e4e1e4f3b, https://www.zdnet.com/article/how-ai-is-changing-it-support/
Configutation Options**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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Last updated 5 days ago ago
