*For this entry exists the more relevant or more recent entry MC189072
check before: 2019-06-30
Product:
Microsoft 365 admin center
Platform:
Online, World tenant
Status:
Launched
Change type:
Links:
Details:
We’re updating the service request creation experience in the new M365 Admin portal to enable customers to choose an affected product or service when creating a service request This will be used to enhance case routing and may help to reduce time to resolution and overall transparency and effectiveness of the support process. We are constantly looking to improve our features and this was one of the most requested asks. Customers must opt-in to the new Microsoft 365 Admin Center to have access to this new feature. The feature is only available to Premier, Unified and Japanese Language customers.
Change Category:
XXXXXXX ...
Scope:
XXXXXXX ...
Release Phase:
General Availability
Created:
2019-08-26
updated:
2020-05-28
the free basic plan is required to see all details. Sign up here
A cloudsocut.one plan is required to see all the changed details. If you are already a customer, choose login.
If you are new to cloudscout.one please choose a plan.
Last updated 2 years ago
