532720 – Microsoft Teams: Organization Trust Score for Apps and Agents

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check before: 2026-02-01

Product:

Microsoft 365 admin center, Teams

Platform:

US Instances, Web, World tenant

Status:

In development

Change type:

Links:

Details:

Today, IT admins manually review trust data for Teams apps and agents in the Teams admin center to ensure they meet organizational security, privacy, and compliance standards. This feature introduces a scalable, automated evaluation process. Admins can define their organization’s trust requirements once, and the system will automatically assess each app and agent—generating a Trust Score and detailed evaluation report tailored to those requirements. This enables faster, more consistent decision-making by clearly identifying which apps and agents meet the organization’s standards and where further review is needed.

Change Category:
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Scope:
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Release Phase:
General Availability, Targeted Release

Created:
2025-11-26

updated:
2025-12-02

Docu to Check

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MS workload name

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summary for non-techies**

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Direct effects for Operations**

Automated Trust Score Evaluation
Without proper preparation, the automated evaluation process may misclassify apps and agents, leading to the approval of insecure applications or the rejection of necessary tools, impacting productivity and security compliance.
   - roles: IT Admin, Compliance Officer
   - references: https://techcommunity.microsoft.com/t5/microsoft-teams-blog/microsoft-teams-organization-trust-score-for-apps-and-agents/ba-p/3701230, https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/automating-security-evaluations-in-microsoft-teams/

User Experience Disruption
If the automated system fails to accurately assess app trustworthiness, users may experience disruptions due to blocked essential applications or tools, leading to frustration and decreased efficiency.
   - roles: End User, IT Support
   - references: https://www.forbes.com/sites/bernardmarr/2023/09/15/the-impact-of-automation-on-user-experience/?sh=5c1c1e4e1b5d, https://www.zdnet.com/article/how-to-improve-user-experience-in-your-organization/

Configutation Options**

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Data Protection**

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IT Security**

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explanation for non-techies**

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** AI generated content. This information must be reviewed before use.

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change history

DatePropertyoldnew
2025-12-02RM Release PhaseGeneral AvailabilityGeneral Availability, Targeted Release

Last updated 1 week ago ago

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