check before: 2026-01-01
Product:
Microsoft 365 admin center, Microsoft Viva, Microsoft Viva Engage
Platform:
Android, iOS, Web, World tenant
Status:
In development
Change type:
Links:
Details:
The hide user feature is a user-level moderation control. It allows users to see fewer messages from other users, helping to reduce interactions that may be unwanted or inappropriate. Users cannot hide designated leaders, corporate communicators, or network/verified/Engage admins. The hide user feature is default on; admins can turn it off for their network in the Engage admin center.
Change Category:
XXXXXXX ... free basic plan only
Scope:
XXXXXXX ... free basic plan only
Release Phase:
General Availability
Created:
2025-10-10
updated:
2025-10-10
Docu to Check
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MS workload name
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summary for non-techies**
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Direct effects for Operations**
User Experience Degradation
If the hide user feature is implemented without proper communication and training, users may become confused about why they are not seeing messages from certain colleagues, leading to misunderstandings and reduced collaboration.
- roles: End Users, Team Leaders
- references: https://techcommunity.microsoft.com/t5/microsoft-viva-blog/hide-a-user-in-viva-engage/ba-p/3741230
Increased Support Requests
The sudden change in user visibility may lead to an increase in support requests from users who are unaware of the new feature, causing strain on IT support resources and delays in response times.
- roles: IT Support Staff, Helpdesk Technicians
- references: https://techcommunity.microsoft.com/t5/microsoft-viva-blog/hide-a-user-in-viva-engage/ba-p/3741230
Configutation Options**
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explanation for non-techies**
Imagine you're at a large social gathering, like a company party. At this event, you might encounter people you enjoy talking to and others you'd prefer to avoid. Microsoft Viva Engage's "hide user" feature is like having the ability to subtly steer clear of those you'd rather not engage with, without making a scene or causing discomfort.
This feature allows you to see fewer messages from specific users, much like choosing to stand on the opposite side of the room from someone at the party. It helps in managing your interactions and maintaining a comfortable environment. However, just as you can't ignore the host or key speakers at the event, the feature doesn't allow you to hide designated leaders, corporate communicators, or admins. This ensures that important messages and announcements are still visible to everyone.
The feature is automatically turned on, but if you're managing the event, or in this case, the network, you have the option to turn it off. This is done through the Engage admin center, similar to how a party organizer might decide on the rules of engagement for the event. This flexibility helps maintain a balance between personal comfort and the need for open communication within the organization.
** AI generated content. This information must be reviewed before use.
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Last updated 3 weeks ago
