check before: 2026-03-01
Product:
Copilot, Microsoft 365 Copilot
Platform:
Web, Windows Desktop, World tenant
Status:
In development
Change type:
Links:
Details:
Microsoft 365 Chat brings the power of conversational AI directly into Microsoft 365 Copilot Search, enabling users to move effortlessly from finding information to acting on it. Search results become the foundation for contextual chat, allowing you to ask follow-up questions, synthesize insights, and generate content—all in one unified experience. This integration reduces workflow fragmentation, accelerates decision-making, and delivers a more intuitive way to interact with your organization’s knowledge.
Change Category:
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Scope:
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Release Phase:
General Availability, Preview
Created:
2025-10-09
updated:
2025-10-09
Public Preview Start Date
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Docu to Check
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MS workload name
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summary for non-techies**
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Direct effects for Operations**
Workflow Disruption
Without proper preparation, the integration of Microsoft 365 Chat may lead to confusion among users unfamiliar with the new interface, resulting in decreased productivity and workflow interruptions.
- roles: End Users, IT Support Staff
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/03/16/introducing-microsoft-365-copilot/, https://www.forbes.com/sites/bernardmarr/2023/03/20/microsoft-365-copilot-what-it-is-and-why-it-matters/?sh=5c1c1c1e7b8e
Data Security Risks
The new chat feature may inadvertently expose sensitive organizational data if users do not understand how to manage permissions and data sharing effectively, leading to potential data breaches.
- roles: Data Protection Officer, Compliance Officer
- references: https://www.microsoft.com/en-us/security/blog/2023/03/16/understanding-data-security-in-microsoft-365-copilot/, https://www.csoonline.com/article/3671230/microsoft-365-copilot-and-data-security-what-you-need-to-know.html
User Experience Challenges
Users may experience frustration and decreased satisfaction if the transition to the new chat and search integration is not well communicated, leading to resistance to adopting the new tools.
- roles: End Users, Change Management Team
- references: https://www.techradar.com/news/microsoft-365-copilot-what-you-need-to-know, https://www.zdnet.com/article/microsoft-365-copilot-what-it-is-and-how-it-works/
Configutation Options**
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Opportunities**
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Potentional Risks**
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Data Protection**
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IT Security**
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Hypothetical Work Council Statement**
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DPIA Draft**
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explanation for non-techies**
Imagine you’re in a library, but instead of just finding books, you can also have a conversation with the librarian about the information you find. This is similar to what Microsoft 365 Copilot is doing with its new feature, Microsoft 365 Chat.
In the past, when you searched for something in your documents or emails, you would get a list of results, much like a list of books on a shelf. You would then have to go through each one to find what you needed. With Microsoft 365 Chat, it’s like having a smart assistant right there with you. Once you find something, you can ask it follow-up questions, much like asking the librarian for more details or clarification. This makes it easier to gather insights and even create new content based on the information you’ve found.
This integration is designed to make your work life smoother. Think of it as having a conversation with your computer where you can quickly move from searching for information to actually using it, without having to jump between different tools or windows. It’s like having a one-stop-shop for all your information needs, helping you make decisions faster and with more confidence.
For lawyers, managers, or HR staff, this means less time spent digging through files and more time focusing on what matters: making informed decisions and creating valuable content. It’s a more intuitive way to work, allowing you to interact with your organization’s knowledge as if you were having a chat with a knowledgeable colleague.
** AI generated content. This information must be reviewed before use.
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