511819 – Microsoft Copilot (Microsoft 365): Delegate Meeting Triage via Copilot chat

Product:

Copilot, Outlook

Platform:

Web, Windows Desktop, World tenant

Status:

In development

Change type:

Links:

Details:

Delegates can now manage their leader’s meetings directly through Copilot chat reviewing pending invites, accepting or declining meetings, categorizing, or even deleting them all through simple chat commands without leaving the conversation.

Change Category:
XXXXXXX ... free basic plan only

Scope:
XXXXXXX ... free basic plan only

Release Phase:
General Availability

Created:
2025-10-14

updated:
2025-10-14

Docu to Check

XXXXXXX ... free basic plan only

MS workload name

XXXXXXX ... free basic plan only

summary for non-techies**

XXXXXXX ... free basic plan only

Direct effects for Operations**

Meeting Management Disruption
If the change is implemented without preparation, delegates may face confusion in managing meetings, leading to missed invites or double bookings due to lack of familiarity with the new Copilot chat commands.
   - roles: Delegates, Team Leaders
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/10/introducing-microsoft-copilot-in-outlook/, https://techcommunity.microsoft.com/t5/microsoft-365-blog/introducing-microsoft-copilot-in-outlook/ba-p/3856780

User Experience Degradation
Users may experience frustration and decreased productivity if they are not adequately trained on the new features, resulting in a steep learning curve and potential errors in meeting management.
   - roles: End Users, IT Support Staff
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/10/introducing-microsoft-copilot-in-outlook/, https://www.forbes.com/sites/bernardmarr/2023/10/11/microsoft-copilot-in-outlook-what-you-need-to-know/?sh=5c1c1e4e7c3b

Configutation Options**

XXXXXXX ... paid membership only

explanation for non-techies**

Microsoft Copilot is introducing a new feature that can help streamline the way meetings are managed. Imagine you have a personal assistant who helps you sort through your daily schedule. This assistant reviews your meeting invites, decides which ones you should attend, and even organizes them for you. Microsoft Copilot acts like this digital assistant, but instead of doing it in person, it operates through a chat interface.

With this new feature, delegates—people who manage schedules for others, like executives—can handle all meeting-related tasks directly through a chat with Copilot. They can see all pending meeting invites and decide whether to accept or decline them. It's like having a conversation with a friend who helps you decide which social events to attend. You tell them your preferences, and they handle the rest.

This functionality is available on both desktop and web versions of Microsoft 365, making it accessible wherever you work. The process is simple: delegates type chat commands to manage meetings without leaving the conversation. It's similar to texting a friend to organize plans instead of making multiple phone calls.

In essence, Microsoft Copilot simplifies meeting management by allowing delegates to handle everything in one place, using straightforward chat commands. This can save time and reduce the hassle of switching between different tools or applications, making it easier to keep your calendar organized and up-to-date.