511818 – Microsoft Copilot (Microsoft 365): Delegate Meeting Search via Copilot chat

Product:

Copilot, Outlook

Platform:

Web, Windows Desktop, World tenant

Status:

In development

Change type:

Links:

Details:

Delegates can now use Copilot chat to quickly find their leader’s meetings—past or upcoming—by simply asking questions. They can search by attendee name, meeting title, location, or time range to instantly get details like the next 1:1 or upcoming appointments.

Change Category:
XXXXXXX ... free basic plan only

Scope:
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Release Phase:
General Availability

Created:
2025-10-16

updated:
2025-10-16

Docu to Check

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MS workload name

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summary for non-techies**

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Direct effects for Operations**

User Experience Degradation
If the Copilot chat feature is implemented without proper training or user guidance, delegates may struggle to effectively utilize the new functionality, leading to confusion and frustration when searching for meetings.
   - roles: Delegates, Team Leaders
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/introducing-microsoft-copilot-in-outlook/, https://techcommunity.microsoft.com/t5/microsoft-365-developer-blog/announcing-microsoft-copilot-in-outlook/ba-p/3856785

Increased Support Tickets
The introduction of the Copilot chat feature without adequate preparation may lead to an increase in support requests from users facing difficulties, overwhelming the IT support team.
   - roles: IT Support Staff, End Users
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/introducing-microsoft-copilot-in-outlook/, https://techcommunity.microsoft.com/t5/microsoft-365-developer-blog/announcing-microsoft-copilot-in-outlook/ba-p/3856785

Configutation Options**

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explanation for non-techies**

Microsoft has introduced a new feature called Copilot chat in Microsoft 365, which can be a helpful tool for those who assist leaders, such as executive assistants or team coordinators. Imagine you are an assistant, and your leader has a busy schedule with numerous meetings. Traditionally, you might have to scroll through their calendar to find specific meetings, which can be time-consuming and cumbersome.

With Copilot chat, you can think of it as having a smart assistant who knows your leader's calendar inside out. You can simply ask it questions like, "When is the next meeting with John?" or "What meetings are scheduled for next Tuesday?" and it will quickly provide you with the information you need. It's similar to having a search engine specifically for your leader's calendar, allowing you to find meetings by using details such as attendee names, meeting titles, locations, or specific time frames.

This feature is available on both desktop and web versions of Microsoft 365, making it accessible whether you're at your desk or working remotely. It's like having a digital helper that makes managing and navigating through a busy schedule much more efficient, freeing up time for more important tasks.