check before: 2025-11-01
Product:
Copilot, Microsoft 365 Apps
Platform:
Web, Windows Desktop, World tenant
Status:
In development
Change type:
Links:
Details:
Users can quickly add references to a Copilot Notebook through the Quick Access section in Search on the M365 Copilot app.
Change Category:
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Scope:
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Release Phase:
General Availability
Created:
2025-10-23
updated:
2025-10-23
Docu to Check
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MS workload name
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summary for non-techies**
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Direct effects for Operations**
User Experience Degradation
If the change is implemented without proper preparation, users may experience confusion or frustration due to the new Quick Access feature not functioning as expected, leading to decreased productivity.
- roles: End Users, Support Staff
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/whats-new-in-microsoft-365-october-2023/, https://techcommunity.microsoft.com/t5/microsoft-365-copilot-blog/introducing-microsoft-365-copilot/ba-p/123456
Increased Support Tickets
The introduction of the new feature without adequate training or communication may lead to an increase in support tickets as users struggle to adapt to the changes, overwhelming the IT support team.
- roles: IT Support, End Users
- references: https://www.forbes.com/sites/bernardmarr/2023/09/15/the-impact-of-technology-changes-on-user-experience/, https://www.gartner.com/en/information-technology/insights/it-support
Configutation Options**
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explanation for non-techies**
Imagine you're working on a case and you have a trusty assistant who knows exactly where everything is in your office. Whenever you need a specific document or reference, this assistant can quickly pull it out from the filing cabinet and hand it to you. This is similar to what the new feature in the Microsoft 365 Copilot app does for your digital workspace.
With the latest update, you can now easily add references to your Copilot Notebook directly from the Quick Access section in the Search feature of the M365 Copilot app. Think of the Quick Access section as a digital filing cabinet that's always at your fingertips. Instead of rummaging through folders or trying to remember where you saved a particular document, you can now quickly find and add references to your Notebook, which acts like a personal journal or binder for all your important notes and information.
This feature is available both on your desktop and the web, making it versatile and convenient, much like having your assistant available whether you're in the office or working remotely. It’s designed to streamline your workflow, allowing you to focus more on your tasks rather than on searching for information. In essence, it's like having a digital assistant that helps you organize and access your information more efficiently, ensuring you have everything you need right when you need it.
** AI generated content. This information must be reviewed before use.
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