503860 – Microsoft 365 admin center: Usage reports – Microsoft 365 Copilot – usage intensity

Product:

Copilot, Microsoft 365 admin center, Microsoft 365 Copilot

Platform:

Windows Desktop, World tenant

Status:

Launched

Change type:

Links:

MC1169073

Details:

To give organization administrators and adoption managers better visibility into usage intensity of Microsoft 365 Copilot , the Copilot usage report will be updated to include the tenant-wide count of prompts submitted in total and per-user average. The report will include a count of prompts submitted and the active usage days per user for the selected time period (anonymized by default).

Change Category:
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Scope:
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Release Phase:
General Availability

Created:
2025-10-04

updated:
2025-10-23

Docu to Check

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MS workload name

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summary for non-techies**

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Direct effects for Operations**

Please, look at the most relevant linked item for details

explanation for non-techies**

Imagine you are running a large law firm or managing a team of professionals, and you want to understand how effectively your team is using a new tool, like a digital assistant, to improve their work efficiency. In the world of technology, Microsoft 365 Copilot acts like that digital assistant, helping users with tasks such as drafting documents or organizing data.

To help you see how often and effectively this tool is being used, Microsoft has updated its usage reports. Think of these reports like a dashboard in a car. Just as a dashboard shows you how fast you're going or how much fuel you have left, these reports give you a snapshot of how your team is interacting with Microsoft 365 Copilot.

The updated report provides two key pieces of information. First, it shows the total number of times the digital assistant has been asked for help, which is like counting how many times you’ve used a feature in your car, such as the GPS. Second, it calculates the average number of times each user has interacted with the assistant. This is similar to figuring out how often each driver in a carpool uses the air conditioning.

Additionally, the report tells you how many days each user actively engages with the tool over a specific period. This is akin to tracking how many days a week you actually drive your car, giving you insight into usage patterns.

All this information is anonymized by default, meaning it doesn’t single out individuals but rather gives you an overall view of usage trends. This is like knowing how often your fleet of cars is used without knowing which specific driver is using them.

These insights can help you make informed decisions about training, support, or even just understanding how integral the tool has become to your team's daily operations. It's a way to ensure that the resources you invest in technology are being utilized effectively, much like ensuring your car is well-maintained and serving its purpose efficiently.