check before: 2025-11-01
Product:
Copilot, Microsoft 365 Copilot
Platform:
Android, Developer, iOS, Mac, Web, Windows Desktop, World tenant
Status:
In development
Change type:
Links:
Details:
Create GPT-5-powered agents using Copilot Studio (lite), the embedded agent-building experience in Microsoft 365 Copilot.
Change Category:
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Scope:
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Release Phase:
General Availability
Created:
2025-09-23
updated:
2025-09-23
Docu to Check
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MS workload name
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summary for non-techies**
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Direct effects for Operations**
User Experience Degradation
If the integration of GPT-5 in Copilot Studio is implemented without proper preparation, users may experience slow performance or unresponsiveness in Microsoft 365 applications, leading to frustration and decreased productivity.
- roles: End Users, IT Support Staff
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/introducing-microsoft-365-copilot-powered-by-gpt-5/, https://www.techradar.com/news/microsoft-copilot-what-it-is-and-how-it-works
Increased Support Tickets
The introduction of new features without adequate training or documentation may lead to a surge in support tickets as users struggle to adapt to the changes, overwhelming IT support resources.
- roles: IT Support Staff, Help Desk Technicians
- references: https://www.forbes.com/sites/bernardmarr/2023/10/02/how-microsoft-copilot-is-transforming-the-way-we-work/?sh=5c1c1e4e1b5d, https://www.zdnet.com/article/microsoft-copilot-what-you-need-to-know/
Configutation Options**
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Data Protection**
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IT Security**
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explanation for non-techies**
Microsoft has introduced a new feature called Copilot Studio within Microsoft 365, which allows users to create GPT-5-powered agents. This feature is like having a smart assistant that can help automate tasks and provide insights within the Microsoft 365 environment. Think of it as having a personal assistant who can understand and respond to your needs, but instead of being a person, it's a sophisticated software tool.
Imagine you have a very efficient secretary who knows exactly how you like your emails organized, your meetings scheduled, and your documents prepared. This secretary learns from your preferences and becomes better over time at anticipating your needs. In the same way, the GPT-5-powered agents in Copilot Studio can be customized to handle specific tasks within Microsoft 365, making your workday smoother and more efficient.
For example, if you're a lawyer working on a case, you could use these agents to quickly sift through large volumes of documents to find relevant information, much like having a legal assistant who knows exactly what to look for. Or, if you're in HR, you could set up an agent to help manage and respond to employee inquiries, similar to having a dedicated team member who handles routine questions and tasks.
This tool is available across various platforms, including Android, iOS, Mac, and the web, ensuring that you can access its capabilities wherever you are. It's designed to be user-friendly, so you don't need to be a tech expert to set it up or use it. Just like setting up a new smartphone, the process is straightforward, and once it's done, you have a powerful tool at your fingertips to help streamline your work processes.
** AI generated content. This information must be reviewed before use.
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Last updated 3 weeks ago
