501581 – Microsoft Viva: Copilot Dashboard – Broader access to M365 Copilot Chat insights

Product:

Copilot, Microsoft Viva

Platform:

Web, World tenant

Status:

In development

Change type:

Links:

Details:

Microsoft Viva is expanding access to M365 Copilot Chat Insights in Microsoft Copilot Dashboard by removing the requirement for 50 M365 Copilot licenses, allowing more tenants, including those with fewer licenses, to track adoption trends. Insights will include usage over time, group level adoption, retention, app-level breakdowns, retention, and more. Users can filter by organizational attributes to uncover usage patterns.

Change Category:
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Scope:
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Release Phase:
General Availability

Created:
2025-08-28

updated:
2025-08-28

Docu to Check

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MS workload name

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summary for non-techies**

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Direct effects for Operations**

Increased Data Exposure
Removing the license requirement may lead to unauthorized access to sensitive usage data, potentially compromising user privacy and organizational security.
   - roles: IT Security Manager, Compliance Officer
   - references: https://www.microsoft.com/en-us/security/blog/2021/03/02/understanding-data-privacy-in-the-cloud/, https://www.csoonline.com/article/3531234/what-is-data-privacy-and-why-is-it-important.html

User Experience Disruption
Broader access to insights without proper training may overwhelm users with data, leading to confusion and misinterpretation of the information provided.
   - roles: End Users, Data Analysts
   - references: https://www.forbes.com/sites/bernardmarr/2021/01/25/the-importance-of-user-experience-in-data-analytics/?sh=4c1c1c1e7b4d, https://www.nngroup.com/articles/what-is-user-experience/

Configutation Options**

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Data Protection**

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explanation for non-techies**

Microsoft Viva is making it easier for more organizations to access valuable insights from M365 Copilot Chat. Imagine you're running a law firm or managing a team, and you want to understand how your team is using a new tool, like a new coffee machine in the office. Previously, only larger offices with at least 50 coffee machines could get detailed reports on how often they were used, who preferred which type of coffee, and when the peak usage times were. Now, even smaller offices with fewer machines can access these insights.

This change means that even if your organization has fewer than 50 M365 Copilot licenses, you can still track how your team is adopting and using the tool. It's like being able to see which days your team drinks the most coffee, which types they prefer, and who might not be using the machine at all. These insights can help you understand trends over time, see how different groups within your organization are engaging with the tool, and identify any patterns in usage.

With this broader access, you can filter the data by different organizational attributes, much like sorting coffee preferences by department or team. This allows you to tailor your understanding of how the tool is being used across different parts of your organization, helping you make informed decisions about training, support, or even whether to invest in more licenses.

Overall, this update to Microsoft Viva's Copilot Dashboard provides more organizations with the ability to gain a clearer picture of how their teams are interacting with M365 Copilot Chat, much like understanding the coffee habits in your office to ensure everyone gets their caffeine fix efficiently.