501457 – Microsoft Intune: Recovery Lock management for macOS

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check before: 2025-11-01

Product:

Intune

Platform:

Mac, US Instances, World tenant

Status:

In development

Change type:

Links:

Details:

This feature adds the ability to manage the password used to access the macOS recovery partition. Configuring a recovery OS password prevents users from booting company-owned devices into recovery mode, reinstalling macOS, and bypassing remote management.

Change Category:
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Scope:
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Release Phase:
General Availability

Created:
2025-09-10

updated:
2025-09-12

Docu to Check

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MS workload name

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summary for non-techies**

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Direct effects for Operations**

User Access Restrictions
Users may be unable to access recovery mode for troubleshooting, leading to increased downtime and frustration.
   - roles: End Users, IT Support Staff
   - references: https://techcommunity.microsoft.com/t5/intune-customer-success/microsoft-intune-recovery-lock-management-for-macos/ba-p/3651230

Increased Support Tickets
The implementation of recovery lock without preparation may lead to a surge in support requests from users unable to perform necessary recovery actions.
   - roles: IT Support Staff, Help Desk Agents
   - references: https://techcommunity.microsoft.com/t5/intune-customer-success/microsoft-intune-recovery-lock-management-for-macos/ba-p/3651230

Device Management Challenges
IT may face challenges in managing devices effectively if users are locked out of recovery options, complicating device maintenance and updates.
   - roles: IT Administrators, Device Managers
   - references: https://techcommunity.microsoft.com/t5/intune-customer-success/microsoft-intune-recovery-lock-management-for-macos/ba-p/3651230

Configutation Options**

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Opportunities**

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Potentional Risks**

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IT Security**

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explanation for non-techies**

Microsoft Intune has introduced a new feature that allows IT administrators to manage the password for the macOS recovery partition. Think of this feature like adding a lock to a special compartment in a company car. Normally, if someone had access to the car, they could open this compartment and change the car's settings or even remove the tracking device. By setting a password, only authorized personnel can access and make changes to this compartment.

In the context of company-owned devices, the recovery partition is like that special compartment. It's a part of the computer that allows users to reinstall the operating system or make significant changes. Without a password, anyone with physical access to the device could potentially bypass security measures and remote management tools set by the company. By managing this password through Microsoft Intune, companies can ensure that only those with the right permissions can access the recovery partition, thus maintaining control over the device's configuration and security settings.

This feature is particularly useful for organizations that need to maintain strict control over their devices, such as those in government or defense sectors. It provides an additional layer of security, ensuring that company policies and management tools remain intact and effective.

** AI generated content. This information must be reviewed before use.

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change history

DatePropertyoldnew
2025-09-12RM ReleaseOctober CY2025November CY2025

Last updated 3 weeks ago ago

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