501201 – Microsoft Teams: Enhanced Copilot chat summary

Product:

Copilot, Teams

Platform:

Android, iOS, Mac, Web, Windows Desktop, World tenant

Status:

In development

Change type:

Links:

Details:

Missed many messages? Copilot will automatically generate a summary of the new messages in a chat conversation, so you can catch up quickly without reading every message.

Change Category:
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Scope:
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Release Phase:
General Availability, Targeted Release

Created:
2025-09-11

updated:
2025-10-09

Docu to Check

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MS workload name

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summary for non-techies**

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Direct effects for Operations**

User Experience Degradation
If the Copilot chat summary feature is implemented without proper preparation, users may experience confusion due to inaccurate or incomplete summaries, leading to miscommunication.
   - roles: End Users, Team Leaders
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/microsoft-teams-copilot-chat-summary/

Increased Support Tickets
The introduction of the Copilot feature without adequate training or documentation may result in a spike in support requests from users struggling to understand or utilize the new functionality effectively.
   - roles: IT Support Staff, End Users
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/microsoft-teams-copilot-chat-summary/

Configutation Options**

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explanation for non-techies**

Imagine you're a lawyer, manager, or HR professional who has just returned from a long meeting or a day out of the office. You open your Microsoft Teams app and see a long list of unread messages in a group chat. Normally, you would have to scroll through each message to catch up, which can be time-consuming and overwhelming.

This is where the new feature in Microsoft Teams, called Copilot, comes into play. Think of Copilot as your personal assistant who reads through all those messages for you and then gives you a quick summary of what you missed. It's like having a friend who watches a long movie and then tells you the main plot points, so you don't have to watch the entire film yourself.

Copilot automatically generates a concise summary of the new messages in a chat conversation. This means you can quickly understand the key points and any important decisions or actions that were discussed, without having to read every single message. It's available on various platforms, including Android, iOS, Mac, and the web, making it accessible no matter what device you're using.

This feature is particularly useful in a busy work environment where time is of the essence. It helps you stay informed and make timely decisions without getting bogged down by the details. Whether you're in the office or on the go, Copilot ensures you're always up to speed with your team's conversations.