499899 – Microsoft Viva: Copilot Dashboard – M365 Copilot Chat adoption metrics

Product:

Copilot, Microsoft 365 admin center, Microsoft Viva

Platform:

Web, World tenant

Status:

Rolling out

Change type:

Links:

MC1143280

Details:

Insights on M365 Copilot Chat adoption for users not licensed for M365 Copilot. Insights will include usage trends over time, adoption by group, retention, and app level breakdowns. Users can filter by organizational attributes to uncover adoption patterns. Admins can disable M365 Copilot Chat insights in Microsoft Admin Center.

Change Category:
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Scope:
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Release Phase:
General Availability, Preview

Created:
2025-08-07

updated:
2025-10-23

Public Preview Start Date

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Docu to Check

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MS workload name

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summary for non-techies**

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Direct effects for Operations**

Please, look at the most relevant linked item for details

explanation for non-techies**

Imagine you're running a law firm, and you've just introduced a new software tool to help your team manage their workload more efficiently. This tool is like a virtual assistant that helps organize tasks, schedule meetings, and even draft documents. Now, you want to see how well your team is using this tool and whether it's making a difference in their daily work.

Microsoft Viva's Copilot Dashboard is like a report card for this virtual assistant. It provides insights into how often your team is using the tool, which groups are adopting it more quickly, and how it's being used over time. Think of it as checking the mileage and fuel efficiency of a new car you've just bought for your firm. You want to know if it's being driven regularly, how far it's going, and whether it's saving you time and effort.

The dashboard can break down the data by different groups within your organization, much like how you might look at different departments in your firm to see who is benefiting most from a new resource. It also allows you to filter this information by various organizational attributes, such as department or role, to uncover patterns in adoption. This is similar to analyzing which teams are making the most out of a new training program.

For those who are not licensed for M365 Copilot, these insights can still provide valuable information on how the tool is being used across the organization. It's like getting feedback on a trial run of a new service before deciding to invest in it fully.

Admins have the option to disable these insights if they choose, similar to deciding whether or not to continue receiving monthly performance reports. This flexibility allows organizations to tailor the use of the dashboard to their specific needs and privacy considerations.

In essence, the Copilot Dashboard is a tool for understanding and optimizing the use of Microsoft Viva's features, helping organizations make informed decisions about their digital tools, much like a business consultant providing insights on operational efficiency.