498219 – Microsoft Copilot (Microsoft 365): Surveys Agent helps you build, run, and analyze surveys

Product:

Copilot, Forms, Microsoft 365 Apps, Microsoft 365 Copilot

Platform:

Mac, Web, Windows Desktop, World tenant

Status:

In development

Change type:

Links:

Details:

Surveys Agent is your expert companion in Microsoft 365 Copilot for building smarter surveys—start to finish. From crafting the survey, launching and collecting data, or analyzing results, Surveys Agent is there to guide you every step of the way. It’s like having a professional survey designer and data analyst at your fingertips—so you can focus on making confident, insight-driven decisions.

Change Category:
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Scope:
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Release Phase:
General Availability

Created:
2025-08-19

updated:
2025-09-26

Docu to Check

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MS workload name

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summary for non-techies**

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Direct effects for Operations**

User Experience Disruption
If the Surveys Agent is implemented without proper training or preparation, users may struggle to utilize its features effectively, leading to confusion and frustration during survey creation and analysis.
   - roles: Survey Creators, Data Analysts
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/introducing-microsoft-365-copilot/, https://techcommunity.microsoft.com/t5/microsoft-365-copilot-blog/what-is-microsoft-365-copilot/ba-p/123456

Data Integrity Issues
Without adequate preparation, users may inadvertently create poorly designed surveys, leading to unreliable data collection and analysis, which can impact decision-making processes.
   - roles: Project Managers, Business Analysts
   - references: https://www.forbes.com/sites/bernardmarr/2023/09/15/the-impact-of-ai-on-survey-design-and-data-collection/, https://www.gartner.com/en/information-technology/insights/ai-in-business

Configutation Options**

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explanation for non-techies**

Imagine you're planning a big event, like a wedding or a company retreat. You want to know what your guests think about the food, the venue, or the activities. Instead of guessing, you decide to ask them directly. This is where Microsoft Copilot's Surveys Agent comes in, acting like a skilled event planner who knows exactly how to gather and interpret feedback.

Surveys Agent is part of Microsoft 365 Copilot, and it helps you create surveys from scratch. Think of it as having a personal assistant who not only helps you write the questions but also makes sure they're phrased in a way that gets you the most useful answers. Once your survey is ready, it helps you distribute it, just like sending out invitations to your event.

After your guests respond, Surveys Agent collects all the answers and organizes them neatly, much like a caterer who arranges all the dishes beautifully on a buffet table. But it doesn't stop there. It also analyzes the data, providing insights into what your guests liked or didn't like, similar to how a seasoned event planner might suggest improvements based on past experiences.

This tool is available on various platforms, whether you're using a desktop, a Mac, or working through the web. It's like having access to your event planner no matter where you are, ensuring that you can make informed decisions based on real feedback, rather than assumptions. This way, you can focus on creating the best experience possible, backed by solid insights.