497418 – Outlook: Expand and collapse folders when moving emails

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check before: 2025-10-01

Product:

Outlook

Platform:

US Instances, Web, Windows Desktop, World tenant

Status:

In development

Change type:

Links:

Details:

Users can now expand and collapse folder trees in the move/copy email dialog. This makes it easier to navigate large folder structures and find the right destination faster, improving efficiency and control during email triage. #newoutlookforwindows

Change Category:
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Scope:
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Release Phase:
General Availability

Created:
2025-06-26

updated:
2025-06-26

Docu to Check

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MS workload name

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summary for non-techies**

Outlook now allows users to expand and collapse folder trees when moving or copying emails, making it easier to navigate complex folder structures and improving efficiency for those managing large volumes of emails.

Direct effects for Operations**

User Experience
Users may experience confusion or frustration if they are not aware of the new expand/collapse feature, leading to inefficiencies in email management.
   - roles: End Users, IT Support Staff
   - references: https://techcommunity.microsoft.com/t5/outlook-blog/outlook-expand-and-collapse-folders-when-moving-emails/ba-p/3701230

Training and Adaptation
Without proper training on the new feature, users may struggle to adapt, resulting in decreased productivity and potential errors in email organization.
   - roles: End Users, Training Coordinators
   - references: https://techcommunity.microsoft.com/t5/outlook-blog/outlook-expand-and-collapse-folders-when-moving-emails/ba-p/3701230

Configutation Options**

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explanation for non-techies**

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** AI generated content. This information must be reviewed before use.

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Last updated 2 weeks ago

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