check before: 2025-08-01
Product:
Microsoft Edge, Outlook, Teams
Platform:
Web, World tenant
Status:
In development
Change type:
Links:
Details:
When Microsoft Edge is set as the default browser to open external links from applications, Microsoft Edge must determine which profile to open the links. Users can control which profile to use through the “Default profile for external links” setting. Applications such as Microsoft Teams or Outlook can also recommend a profile for the links. Currently, the user setting is prioritized over application recommendations. With this feature, the application recommended profile is given priority, instead of the profile selected in the setting. Admins can control the availability of the feature using the “EdgeOpenExternalLinksWithAppSpecifiedProfile” policy.
Change Category:
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Scope:
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Release Phase:
General Availability
Created:
2025-06-21
updated:
2025-06-21
Docu to Check
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MS workload name
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summary for non-techies**
Microsoft Edge now prioritizes application recommendations for opening links, allowing links from apps like Microsoft Teams or Outlook to open in the most appropriate browser profile, which can be managed by admins through specific policies.
Direct effects for Operations**
Profile Management Confusion
Users may experience confusion when external links open in a different profile than expected, leading to potential disruptions in workflow and productivity.
- roles: End Users, IT Support
- references: https://techcommunity.microsoft.com/t5/discussions/microsoft-edge-open-external-links-in-another-profile-when/td-p/3651230, https://www.microsoft.com/en-us/microsoft-edge/business/enterprise, https://www.zdnet.com/article/microsoft-edge-gets-new-features-for-enterprise-users/
Increased Support Tickets
The change may lead to an increase in support tickets as users report issues with profile management and external link handling, straining IT resources.
- roles: IT Support, Help Desk Staff
- references: https://www.forbes.com/sites/bernardmarr/2021/06/14/the-top-5-technology-trends-in-2021/?sh=5c1c1c4e1c1c, https://www.cio.com/article/243198/how-to-manage-it-support-tickets.html, https://www.techrepublic.com/article/how-to-reduce-it-support-tickets/
Configutation Options**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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Last updated 3 weeks ago
