check before: 2025-07-01
Product:
Copilot
Platform:
Web, Windows Desktop, World tenant
Status:
In development
Change type:
Links:
Details:
With a Microsoft 365 license, use the ContextIQ '/' to quickly add context to your Copilot Chat prompt from your files.
Change Category:
XXXXXXX ... free basic plan only
Scope:
XXXXXXX ... free basic plan only
Release Phase:
General Availability
Created:
2025-06-20
updated:
2025-06-20
Docu to Check
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MS workload name
XXXXXXX ... free basic plan only
summary for non-techies**
Microsoft Copilot with ContextIQ in Microsoft 365 acts as a digital assistant that quickly retrieves relevant files or information by suggesting them in Copilot Chat, enhancing workflow efficiency by reducing search time.
Direct effects for Operations**
User Experience Degradation
If the ContextIQ feature is implemented without proper training or user guidance, users may struggle to effectively utilize the new functionality, leading to frustration and decreased productivity.
- roles: End Users, Support Staff
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/introducing-microsoft-copilot-in-microsoft-365/, https://www.forbes.com/sites/bernardmarr/2023/10/02/microsoft-copilot-what-it-is-and-how-it-works/
Increased Support Tickets
The introduction of ContextIQ without adequate preparation may result in a surge of support requests as users encounter issues or confusion with the new feature, overwhelming the IT support team.
- roles: IT Support, Helpdesk Staff
- references: https://www.techradar.com/news/microsoft-copilot-what-you-need-to-know, https://www.zdnet.com/article/microsoft-copilot-what-it-is-and-how-it-works/
Configutation Options**
XXXXXXX ... paid membership only
explanation for non-techies**
XXXXXXX ... free basic plan only
** AI generated content. This information must be reviewed before use.
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Last updated 3 weeks ago
