check before: 2025-08-01
Product:
Copilot, Microsoft 365 admin center, Microsoft 365 Copilot, SharePoint
Platform:
Web, World tenant
Status:
In development
Change type:
Links:
Details:
This feature integrates pre-purchased capacity packs into Microsoft 365 admin center for M365 Copilot Chat. Administrators can apply pre-purchased message capacity to Microsoft 365 Copilot Chat before incurring pay-as-you-go charges.
Change Category:
XXXXXXX ... free basic plan only
Scope:
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Release Phase:
General Availability
Created:
2025-06-27
updated:
2025-07-12
Docu to Check
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MS workload name
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summary for non-techies**
Microsoft 365 now offers prepurchase capacity packs for Copilot Chat, allowing administrators to buy a set amount of message capacity in advance to manage budgets and avoid unexpected pay-as-you-go charges.
Direct effects for Operations**
Integration Issues with Microsoft 365 Copilot Chat
If the integration of pre-purchased capacity packs is not properly prepared, it may lead to service disruptions in Microsoft 365 Copilot Chat, affecting user access and functionality.
- roles: IT Administrator, End User
- references: https://techcommunity.microsoft.com/t5/microsoft-365-blog/introducing-microsoft-365-copilot-chat/ba-p/3851230
User Experience Degradation
Without proper preparation, users may experience delays or errors when using Microsoft 365 Copilot Chat, leading to frustration and decreased productivity.
- roles: End User, Support Staff
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/09/12/announcing-microsoft-365-copilot-chat/
Configutation Options**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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change history
| Date | Property | old | new |
| 2025-07-12 | RM Release | July CY2025 | August CY2025 |
| 2025-07-12 | RM Title | Microsoft 365 Admin Center: Prepurchase Capacity Packs for Microsoft 365 Copilot Chat and SharePoint Agents | Microsoft 365 Admin Center: Prepurchase Capacity Packs for Microsoft 365 Copilot Chat |
| 2025-07-12 | RM Description | This feature integrates pre-purchased capacity packs into Microsoft 365 Admin Center for Copilot experiences. Administrators can apply pre-purchased message capacity to Microsoft 365 Copilot Chat, SharePoint Agents, and other compatible scenarios before incurring pay-as-you-go charges. Capacity packs, available as monthly or yearly subscriptions in the M365 Admin Center marketplace, provide a fixed number of prepaid messages, simplifying administration by eliminating the need to set up pay-as-you-go multiple times. | This feature integrates pre-purchased capacity packs into Microsoft 365 admin center for M365 Copilot Chat. Administrators can apply pre-purchased message capacity to Microsoft 365 Copilot Chat before incurring pay-as-you-go charges. |
Last updated 22 hours ago
