check before: 2025-06-01
Product:
Outlook
Platform:
Android, World tenant
Status:
In development
Change type:
Links:
Details:
We’re making it easier to keep your inbox clean and under control. Now, when you report an email as junk, you’ll also have the option to unsubscribe—if that’s available. This helps stop unwanted messages at the source and keeps your blocked list from getting overloaded. If unsubscribing isn’t possible, you’ll still be able to block the sender to prevent future emails. This update gives you more control and a simpler way to manage unwanted messages.
Change Category:
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Scope:
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Release Phase:
General Availability
Created:
2025-05-29
updated:
2025-05-29
Docu to Check
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MS workload name
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summary for non-techies**
Outlook is introducing a new feature that allows users to unsubscribe from unwanted emails directly, effectively stopping them at the source, while still providing the option to block senders for emails without an unsubscribe option.
Direct effects for Operations**
User Experience Degradation
If the change is implemented without proper user training, users may inadvertently unsubscribe from important emails, leading to missed communications and frustration.
- roles: End Users, IT Support Staff
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/outlook-report-junk-and-unsubscribe-in-one-action/
Increased Support Tickets
The new feature may confuse users who are not familiar with the unsubscribe process, resulting in an increase in support requests and operational disruptions.
- roles: Help Desk Technicians, IT Support Staff
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/outlook-report-junk-and-unsubscribe-in-one-action/
Configutation Options**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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Last updated 2 weeks ago
