check before: 2025-08-01
Product:
Outlook
Platform:
Developer, US Instances, Web, Windows Desktop, World tenant
Status:
In development
Change type:
Links:
Details:
When composing a message in the new Outlook for Windows and Outlook on the web, there will be a new Graphics button under the Insert ribbon tab. This opens a panel that will allow users to search and pick from a large selection of emoji, stock photos, and stickers, which are inserted into the message when selected. #newoutlookforwindows
Change Category:
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Scope:
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Release Phase:
General Availability
Created:
2025-05-30
updated:
2025-07-02
Docu to Check
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MS workload name
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summary for non-techies**
The new Outlook for Windows and Outlook on the web includes a Graphics button under the Insert ribbon tab, allowing users to enhance their emails with visual elements like emojis, stock photos, and stickers.
Direct effects for Operations**
User Experience Degradation
Users may experience confusion or frustration due to the new interface and functionality, leading to decreased productivity as they adapt to the changes without prior training or preparation.
- roles: End Users, Support Staff
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/whats-new-in-outlook-for-windows-and-web/, https://www.techradar.com/news/microsoft-outlook-gets-a-new-look-and-features
Increased Support Tickets
The introduction of new features without adequate preparation may lead to an increase in support requests as users encounter issues or have questions about the new Graphics button functionality.
- roles: IT Support, Help Desk Staff
- references: https://www.zdnet.com/article/how-to-handle-increased-support-tickets-during-software-changes/, https://www.forbes.com/sites/bernardmarr/2021/01/25/the-importance-of-user-training-in-it-projects/
Configutation Options**
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explanation for non-techies**
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change history
| Date | Property | old | new |
| 2025-07-02 | RM Release | July CY2025 | August CY2025 |
Last updated 1 week ago
