494151 – Microsoft Teams: Default Teams Calling global policy to enable users to transcribe or record calls

Product:

Copilot, Teams

Platform:

Mac, US Instances, Windows Desktop, World tenant

Status:

Rolling out

Change type:

Links:

Details:

We’re updating the default global calling policy for new tenants to allow users to transcribe or record calls. Previously, these settings were turned off by default in the host global policy. With this update, recording and transcription will be enabled by default in the global calling policy for new tenants and existing tenants who have not modified the host global policy. This change will not impact existing custom policies or modified global policies. After this rollout, recording and transcription services will be more accessible to users, allowing them to turn on and use recording and transcription as needed during Teams calls. Neither recording nor transcription will be automatically enabled in Teams calls. This update is designed to broaden access to AI-powered features like Calls Recap and Calling Copilot, enhancing the overall calling experience. It also brings calling policy defaults in line with Teams meetings policies, where recording and transcription are already enabled by default.

Change Category:
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Scope:
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Release Phase:
General Availability, Targeted Release

Created:
2025-05-24

updated:
2025-07-10

Public Preview Start Date

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Docu to Check

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MS workload name

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summary for non-techies**

Microsoft Teams is updating its default settings for new users to automatically include the ability to record and transcribe calls, aligning with existing meeting policies to ensure a consistent experience across the platform.

Direct effects for Operations**

Increased Privacy Concerns
With the default policy enabling call recording and transcription, users may experience heightened privacy concerns, as they may not be aware that their calls can be recorded or transcribed, leading to potential trust issues.
   - roles: End Users, Compliance Officers
   - references: https://www.forbes.com/sites/bernardmarr/2021/05/10/the-importance-of-data-privacy-in-the-digital-age/, https://www.privacyinternational.org/explainer/4000/what-data-privacy

User Experience Overload
The introduction of recording and transcription features may overwhelm users who are not familiar with these tools, leading to confusion and a potential decrease in productivity during calls.
   - roles: End Users, IT Support Staff
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2021/03/02/5-tips-to-improve-your-teams-calling-experience/, https://www.cio.com/article/243198/how-to-improve-user-experience-in-your-organization.html

Configutation Options**

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Data Protection**

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IT Security**

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explanation for non-techies**

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