493949 – Microsoft Viva: Organizers reply privately to individuals

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check before: 2025-06-01

Product:

Microsoft Viva

Platform:

Android, iOS, Mac, Web, Windows Desktop, World tenant

Status:

In development

Change type:

Links:

Details:

Allows Engage event organizers to answer questions from specific attendees without displaying the reply to the other participants. This capability can be helpful for sensitive questions, personal inquiries, or follow-up discussions that are not intended to be broadcast to the entire audience.

Change Category:
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Scope:
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Release Phase:
General Availability

Created:
2025-05-15

updated:
2025-05-15

Docu to Check

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MS workload name

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summary for non-techies**

Microsoft Viva's new feature allows event organizers to respond privately to individual attendees during Engage events, providing a discreet communication option across Android, iOS, Mac, and web platforms.

Direct effects for Operations**

User Experience Degradation
If the change is implemented without proper preparation, users may experience confusion regarding the visibility of responses, leading to frustration and a lack of trust in the platform's communication features.
   - roles: Event Organizer, Attendee
   - references: https://www.microsoft.com/en-us/microsoft-viva, https://techcommunity.microsoft.com/t5/microsoft-viva-blog/introducing-microsoft-viva-engage/ba-p/2671230

Increased Support Requests
The introduction of private replies may lead to an increase in support requests from users who are unclear about how to use the new feature or who encounter issues, impacting IT support resources.
   - roles: IT Support Staff, Event Organizer
   - references: https://www.microsoft.com/en-us/microsoft-viva, https://techcommunity.microsoft.com/t5/microsoft-viva-blog/introducing-microsoft-viva-engage/ba-p/2671230

Configutation Options**

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explanation for non-techies**

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** AI generated content. This information must be reviewed before use.

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Last updated 4 weeks ago

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