492743 – Exchange: Exchange Online Moderation approval requests via Actionable Messages

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check before: 2025-09-01

Product:

Exchange, Outlook

Platform:

Android, iOS, Mac, Online, US Instances, Web, Windows Desktop, World tenant

Status:

In development

Change type:

Links:

Details:

The Exchange Online Moderation feature gives message moderators the ability to Approve or Reject sending a moderated message to its intended recipients via a special email message form that includes Approve and Reject buttons in the Outlook Desktop or Outlook on the web toolbar. However, the ability to approve or reject a moderated message currently isn't supported on Outlook for iOS, Outlook for Android, or Outlook for Mac. With this update to use Actionable Messages for moderation approval messages, moderators with mailboxes hosted in Exchange Online will now be able to approve or reject moderated messages via all the Microsoft email clients: from Outlook for Windows, Outlook for Mac, Outlook for iOS and Outlook for Android.

Change Category:
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Scope:
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Release Phase:
General Availability

Created:
2025-05-07

updated:
2025-05-07

Docu to Check

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MS workload name

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summary for non-techies**

With the introduction of Actionable Messages in Exchange Online, message moderators can now approve or reject emails from any device, including Windows, Mac, iOS, or Android, enhancing convenience and flexibility.

Direct effects for Operations**

Increased User Frustration
Users may experience frustration due to the inability to approve or reject moderated messages on certain platforms (iOS, Android, Mac) if the change is implemented without proper communication and training.
   - roles: End Users, Moderators
   - references: https://techcommunity.microsoft.com/t5/exchange-team-blog/exchange-online-moderation-approval-requests-via-actionable/ba-p/3651230

Reduced Productivity
If moderators are unaware of the new moderation process or how to use it across different platforms, it may lead to delays in message approvals, impacting overall productivity.
   - roles: Moderators, IT Support
   - references: https://techcommunity.microsoft.com/t5/exchange-team-blog/exchange-online-moderation-approval-requests-via-actionable/ba-p/3651230

Configutation Options**

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IT Security**

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explanation for non-techies**

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** AI generated content. This information must be reviewed before use.

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