check before: 2025-06-01
Product:
Copilot, Microsoft 365 admin center
Platform:
Web, World tenant
Status:
In development
Change type:
Links:
Details:
As you enable M365 Copilot Chat pay-as-you-go billing, AI administrators can view usage insights to inform agent management decisions. This feature displays the cost and number of messages in total and per agent. Cost and usage details can be filtered by billing policy and date range.
Change Category:
XXXXXXX ... free basic plan only
Scope:
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Release Phase:
General Availability
Created:
2025-05-29
updated:
2025-05-29
Docu to Check
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MS workload name
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summary for non-techies**
The M365 Copilot feature in the Microsoft 365 Admin Center functions like a digital timesheet system, providing insights into message costs and usage per agent, allowing for pay-as-you-go billing based on the number of messages sent, and offering filtering options by billing policy and date range for effective management of digital interactions.
Direct effects for Operations**
Increased Costs Due to Unmonitored Usage
If M365 Copilot is enabled without proper monitoring, organizations may incur unexpected costs due to high usage of AI services, leading to budget overruns.
- roles: Finance Manager, IT Administrator
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/understanding-microsoft-365-copilot-billing-and-usage/
User Confusion and Inefficiency
Without preparation and training on how to effectively use M365 Copilot, users may experience confusion, leading to decreased productivity and inefficient use of the tool.
- roles: End User, Training Coordinator
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/understanding-microsoft-365-copilot-billing-and-usage/
Configutation Options**
XXXXXXX ... paid membership only
explanation for non-techies**
XXXXXXX ... free basic plan only
** AI generated content. This information must be reviewed before use.
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