check before: 2025-06-01
Product:
Copilot, Microsoft 365 Copilot, Microsoft Edge
Platform:
Web, World tenant
Status:
In development
Change type:
Links:
Details:
Microsoft Edge for Business plans to introduce a Microsoft 365 Copilot Chat summarization menu item to our context menu. This feature will help users quickly unpack and ask questions about their open page.
Change Category:
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Scope:
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Release Phase:
General Availability
Created:
2025-05-02
updated:
2025-05-02
Docu to Check
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MS workload name
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summary for non-techies**
Microsoft Edge for Business is introducing a Microsoft 365 Copilot Chat summarization feature in the context menu, allowing users to right-click on a webpage to receive a summary and ask questions about the content to enhance productivity and accessibility.
Direct effects for Operations**
User Experience Degradation
If the new context menu feature is introduced without proper user training or documentation, users may find it confusing and may not utilize the feature effectively, leading to frustration and decreased productivity.
- roles: End Users, IT Support Staff
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/introducing-microsoft-365-copilot-in-edge-for-business/, https://www.techradar.com/news/microsoft-edge-copilot
Increased Support Tickets
The introduction of the new feature without adequate preparation may lead to an increase in support tickets as users encounter issues or misunderstandings regarding its functionality.
- roles: IT Support Staff, Help Desk Technicians
- references: https://www.zdnet.com/article/microsoft-edge-copilot-what-you-need-to-know/, https://www.forbes.com/sites/johnkoetsier/2023/10/02/microsoft-edge-copilot-is-here-what-it-means-for-businesses/
Configutation Options**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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Last updated 2 weeks ago
