check before: 2025-06-01
Product:
Microsoft 365 admin center, Teams
Platform:
Mac, Windows Desktop, World tenant
Status:
In development
Change type:
Links:
Details:
Teams Administrators will have the ability to remotely collect client diagnostics logs for troubleshooting from users' devices, aiming to minimize or eliminate the need for user intervention and workflow disruption previously required for collecting diagnostics logs.
Change Category:
XXXXXXX ... free basic plan only
Scope:
XXXXXXX ... free basic plan only
Release Phase:
General Availability, Targeted Release
Created:
2025-05-02
updated:
2025-05-02
Docu to Check
XXXXXXX ... free basic plan only
MS workload name
XXXXXXX ... free basic plan only
summary for non-techies**
The new feature in the Teams admin center allows IT administrators to remotely collect diagnostic logs from employees' computers, streamlining troubleshooting and minimizing disruptions to employees' work.
Direct effects for Operations**
User Experience Degradation
If the remote log collection feature is implemented without proper preparation, users may experience temporary performance issues or disruptions in Teams functionality while logs are being collected, leading to frustration and decreased productivity.
- roles: Teams Administrators, End Users
- references: https://techcommunity.microsoft.com/t5/microsoft-teams-blog/announcing-new-remote-log-collection-in-teams-admin-center/ba-p/3651230
Increased Support Tickets
The introduction of remote log collection without adequate training or communication may lead to an increase in support tickets from users who are confused about the process or experience unexpected issues, overwhelming the IT support team.
- roles: IT Support Staff, Teams Administrators
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2021/06/02/whats-new-in-microsoft-teams-june-2021/
Configutation Options**
XXXXXXX ... paid membership only
explanation for non-techies**
XXXXXXX ... free basic plan only
** AI generated content. This information must be reviewed before use.
a free basic plan is required to see more details. Sign up here
A cloudsocut.one plan is required to see all the changed details. If you are already a customer, choose login.
If you are new to cloudscout.one please choose a plan.
Last updated 3 weeks ago
