check before: 2025-05-01
Product:
Copilot
Platform:
Web, Windows Desktop, World tenant
Status:
In development
Change type:
Links:
Details:
We are making it easier for users to type prompts with access to CIQ, local files, attach cloud files, and agents by adding it under the Plus Menu.
Change Category:
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Scope:
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Release Phase:
General Availability
Created:
2025-05-02
updated:
2025-05-02
Docu to Check
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MS workload name
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summary for non-techies**
Microsoft is updating its Copilot feature in Microsoft 365 with a more intuitive input box to simplify user interaction and improve access to resources like local and cloud files.
Direct effects for Operations**
User Experience Degradation
Users may experience confusion or frustration due to the new input box layout and functionality, leading to a temporary decrease in productivity as they adapt to the changes.
- roles: End Users, Support Staff
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/whats-new-in-microsoft-365-october-2023/, https://www.techradar.com/news/microsoft-copilot-what-you-need-to-know
Increased Support Tickets
The introduction of new features without adequate preparation may lead to an increase in support requests as users encounter issues or require assistance with the new input methods.
- roles: IT Support, Help Desk Staff
- references: https://www.zdnet.com/article/microsoft-copilot-what-it-means-for-your-business/, https://www.forbes.com/sites/bernardmarr/2023/10/02/how-microsoft-copilot-is-changing-the-way-we-work/
Configutation Options**
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explanation for non-techies**
XXXXXXX ... free basic plan only
** AI generated content. This information must be reviewed before use.
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Last updated 3 weeks ago
