489453 – SharePoint: Improved processing status experience for Content AI models in SharePoint Online

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check before: 2025-07-01

Product:

SharePoint

Platform:

Online, Web, World tenant

Status:

In development

Change type:

Links:

Details:

We’re introducing a new activity pane in SharePoint Online to help users track and troubleshoot Content AI model processing. Starting with document translation and autofill, users will be able to view real-time status (in progress, completed, failed) for individual files, bulk selections, or the full library. Completed status will include enriched details like language codes, glossary usage, and column extraction counts. This new pane will eventually replace the current “processing status” column, providing a more consistent and actionable experience.

Change Category:
XXXXXXX ... free basic plan only

Scope:
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Release Phase:
General Availability

Created:
2025-05-02

updated:
2025-05-02

Docu to Check

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MS workload name

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summary for non-techies**

SharePoint Online is introducing a new activity pane that provides real-time updates on Content AI model processes, allowing users to easily track document statuses and details, such as translation languages and data extraction, replacing the current "processing status" column for a more streamlined experience.

Direct effects for Operations**

User Experience Disruption
If the new activity pane is introduced without proper user training, users may struggle to adapt to the new interface and features, leading to confusion and frustration when tracking document processing statuses.
   - roles: End Users, Content Managers
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/sharepoint-improved-processing-status-experience-for-content-ai-models/

Increased Support Requests
The lack of preparation for the new activity pane may result in an increase in support requests as users encounter issues or misunderstandings regarding the new features, overwhelming the IT support team.
   - roles: IT Support Staff, Help Desk Agents
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/sharepoint-improved-processing-status-experience-for-content-ai-models/

Configutation Options**

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explanation for non-techies**

XXXXXXX ... free basic plan only

** AI generated content. This information must be reviewed before use.

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