check before: 2025-06-01
Product:
Outlook, Teams
Platform:
Android, iOS, Mac, Web, Windows Desktop, World tenant
Status:
In development
Change type:
Links:
Details:
The refreshed desk booking experience supports desks configured individually or as part of a pool. It puts maps front and center, with support for fixtures, but continues to work without maps. The same experience will be accessible from the calendar (in New Outlook, Teams and OWA) and from the Places app (on the web, or as a Connected app in Teams and Outlook), and will adapt to mobile/small screens. #MicrosoftPlaces
Change Category:
XXXXXXX ... free basic plan only
Scope:
XXXXXXX ... free basic plan only
Release Phase:
General Availability
Created:
2025-05-02
updated:
2025-05-03
Docu to Check
XXXXXXX ... free basic plan only
MS workload name
XXXXXXX ... free basic plan only
summary for non-techies**
Microsoft has introduced Microsoft Places in its 365 suite, allowing employees to book desks using a visual office map, similar to booking a hotel room, with integration across platforms like Outlook, Teams, and a dedicated web app for a more intuitive workspace management experience.
Direct effects for Operations**
User Experience Disruption
If the new desk booking feature is implemented without proper training or communication, users may struggle to navigate the new interface, leading to frustration and decreased productivity.
- roles: End Users, Office Managers
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/introducing-microsoft-places-a-new-way-to-book-desks/, https://www.techradar.com/news/microsoft-365-places-what-you-need-to-know
Integration Issues
The integration of the new desk booking feature with existing tools like Outlook and Teams may cause compatibility issues, resulting in users being unable to book desks effectively, leading to confusion and scheduling conflicts.
- roles: IT Support, End Users
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/introducing-microsoft-places-a-new-way-to-book-desks/, https://www.zdnet.com/article/microsoft-365-places-what-you-need-to-know-about-the-new-desk-booking-app/
Configutation Options**
XXXXXXX ... paid membership only
explanation for non-techies**
XXXXXXX ... free basic plan only
** AI generated content. This information must be reviewed before use.
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change history
| Date | Property | old | new |
| 2025-05-03 | RM Description | The refreshed desk booking experience supports desks configured individually or as part of a pool. It puts maps front and center, with support for fixtures, but continues to work without maps. The same experience will be accessible from the calendar (in New Outlook, Teams and OWA) and from the Places app (on the web, or as a Connected app in Teams and Outlook), and will adapt to mobile/small screens. | The refreshed desk booking experience supports desks configured individually or as part of a pool. It puts maps front and center, with support for fixtures, but continues to work without maps. The same experience will be accessible from the calendar (in New Outlook, Teams and OWA) and from the Places app (on the web, or as a Connected app in Teams and Outlook), and will adapt to mobile/small screens. #MicrosoftPlaces |
Last updated 1 month ago
