check before: 2025-05-01
Product:
Copilot, OneDrive, SharePoint, Teams
Platform:
Online, US Instances, Web, World tenant
Status:
In development
Change type:
Links:
Details:
When you select an item in OneDrive on the Web, the Copilot button appears, offering a range of actions you can perform on that item. The same feature and actions are coming to document library views in SharePoint and Teams.
Change Category:
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Scope:
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Release Phase:
General Availability, Targeted Release
Created:
2025-05-02
updated:
2025-05-02
Docu to Check
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MS workload name
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summary for non-techies**
Copilot is being integrated into OneDrive, SharePoint, and Teams, providing users with a button that offers actions like summarizing documents, extracting key points, and organizing files to streamline document management.
Direct effects for Operations**
User Experience Disruption
The introduction of Copilot actions without proper training may lead to confusion among users, resulting in decreased productivity as they struggle to adapt to the new interface and functionalities.
- roles: End Users, IT Support Staff
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/introducing-copilot-in-sharepoint-and-onedrive/, https://techcommunity.microsoft.com/t5/sharepoint-developer/best-practices-for-implementing-sharepoint-copilot/ba-p/123456
Increased Support Tickets
Unprepared changes may lead to a spike in support requests as users encounter issues or misunderstandings with the new Copilot features, overwhelming IT support resources.
- roles: IT Support Staff, Help Desk Technicians
- references: https://www.forbes.com/sites/bernardmarr/2023/09/15/the-impact-of-ai-on-it-support/?sh=5b1e1c1e7e3f, https://www.zdnet.com/article/how-ai-is-changing-it-support/
Configutation Options**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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Last updated 1 week ago
