check before: 2025-06-01
Product:
Copilot, Microsoft 365 Copilot
Platform:
Windows Desktop, World tenant
Status:
In development
Change type:
Links:
Details:
Right-click on your content to ask Copilot about it on Copilot PC devices.
Change Category:
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Scope:
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Release Phase:
General Availability
Created:
2025-05-02
updated:
2025-05-02
Docu to Check
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MS workload name
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summary for non-techies**
Microsoft 365 Copilot is a new feature that provides real-time assistance and suggestions within Microsoft 365 applications, enhancing productivity by offering insights directly in the user's workspace.
Direct effects for Operations**
User Experience Degradation
If Microsoft 365 Copilot is implemented without proper training and preparation, users may struggle to utilize the new features effectively, leading to frustration and decreased productivity.
- roles: End Users, IT Support Staff
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/03/16/introducing-microsoft-365-copilot/, https://www.forbes.com/sites/bernardmarr/2023/03/20/what-is-microsoft-365-copilot-and-how-will-it-change-the-way-we-work/
Increased Support Tickets
The introduction of Microsoft 365 Copilot without adequate preparation may lead to a surge in support tickets as users encounter issues or have questions about the new functionalities.
- roles: IT Support Staff, Help Desk Technicians
- references: https://www.techradar.com/news/microsoft-365-copilot-what-you-need-to-know, https://www.zdnet.com/article/microsoft-365-copilot-what-it-is-and-how-it-works/
Configutation Options**
XXXXXXX ... paid membership only
explanation for non-techies**
XXXXXXX ... free basic plan only
** AI generated content. This information must be reviewed before use.
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Last updated 1 week ago
